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VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

20 m
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Customer Reviews

4 Out of 5
Based on 3580 reviews
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3580 Reviews
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he*** he***
Warum kümmert sich keiner in der Firma Reklamation
25 m
Dieser Artikel entspricht nicht meinen Erwartungen . Im März 2026 wollte ich die Schlauchtrommel nutzen und mir fiel auf dass die Trommel nicht mehr vollständig den Schlauch einzieht. Ich wollte reklamieren aber der Chat mit einem Computer verlief katastrophal. Bis heute hat sich von der Firma VEVOR keiner um mein Anliegen gekümmert!!! Ich gebe daher der Firma und dem Artikel eine glatte " ungenügend " in Service und Materialzustand .Die Trommel zieht den Schlauch mittlerweile nicht mehr ein. Für eine Reaktion der Firma VEVOR wäre ich dankbar.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Jeff E Jeff E
Water hose reels fall far short in quality and durability
Bought 2,both had to be replaced by VEVOR. So far, 1 of the replacements broke and the other has only been used twice and I have very little faith in it to stay working. Very disappointed that VEVOR would sell these after using a lot of their other fine products.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jesse Jesse
Broke in 3 months
Broken within 3 months. Now it doesnt retract. Dont recommend for anyone.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
smirazo@hotmail.com smirazo@hotmail.com
Too hard came out
This hose is unuseful for me. It is too hard to get out. I can not use it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
plumlois plumlois
Working correctly
Wish to return it. Does not meet expectations.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
mi.alberteau mi.alberteau
ne fonctionne pas correctement
25 m
absolument nul, le tuyau ne s'enroule pas correctement sur l'enrouleur. je déconseille fortement ce matériel.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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garcosalamanca garcosalamanca
25 m
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Ji*** Ji***
Save your Money
Hose Reel retracting mechanism broke after 4 months.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
ke*** ke***
No help from customer service
Broken no good
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
johnnytime500 johnnytime500
could benefit from a better hose
hose on the inside wraps went flat and greatly reduced water flow/ pressure
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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