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VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

20 m

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Ja*** Ja***
Very bulky
Very bulky.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
JC Johnson JC Johnson
Not happy!
When I first got my hose it work great but a little while later I had trouble extending the hose, then when it extends I have trouble getting it to retract. The spray nozzle came off. Now I'm extremely disappointed with the quality.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
JL*** JL***
Tension spring broke after ten months. Others have the same issue.
Usually very happy with Vevor products. I have the same size hose but the Gardena brand. I've had it for a few years and it works great. Thought I would save some money and trust in the quality of Vevor and bought this one. Unfortunately, after about 10 months the retracting spring stopped working. My mistake, I didn't keep track of the date and went 3 weeks past the one-year warranty and the only thing Vevor would offer was a $20 rebate. I couldn't even buy a replacement tension spring. It would be really nice if they offered that, given that many people have experienced the same problem with the tension spring failing. Other than the spring, the build quality is as good as the Gardena. But if it fails after year then maybe it's worth investing the money in a better version.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
HansWeston HansWeston
too small for the distance
We bought 2 of these for our church and they are simply not functional for the water pressure needed for this distance. If you don't need any real pressure, these are great They come out and retract great and do not bind up in the return. (might actually retract a little too fast) The post they sit on is plastic and would be better if it were metal
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
ALTINDIS ALTINDIS
Slechte kwaliteit en onpraktisch in gebruik
35m
Ik ben helaas helemaal niet tevreden over dit product. De aansluitstukken voor de sproeikop zijn niet volledig compatibel met de slang. Ze passen wel op sommige producten die uit China afkomstig zijn, maar zelfs daarbij komt het regelmatig voor dat de sproeikop vanzelf loskomt van de slang, waardoor het water ongecontroleerd wegstroomt. Daarnaast ontstaat er drukopbouw en zwelling in de slang ter hoogte van de aansluiting wanneer de sproeikop gesloten is. Dit kan er uiteindelijk toe leiden dat de slang op die plaats barst. Een ander probleem dat ik bij andere merken die ik eerder heb gebruikt nog nooit ben tegengekomen, is het mechanische geluid dat ontstaat wanneer er water stroomt. Dit geluid is soms storend, maar heeft in mijn geval ook een onverwacht voordeel gehad. Als de kraan openstaat terwijl de sproeikop gesloten is en de sproeikop en slang van elkaar zijn losgekomen, kan het geluid ervoor zorgen dat je merkt dat het water onnodig wegstroomt. Natuurlijk zou dit helemaal niet mogen gebeuren. Ook wanneer de kraan openstaat, zou er geen water moeten blijven stromen wanneer de sproeikop gesloten is. Tot slot had ik vooral verwacht dat de aansluiting van de sproeikop voorzien zou zijn van een stopfunctie. Beide aansluitstukken zijn echter van het open type en beschikken niet over een stopmechanisme. Dat vind ik een belangrijk nadeel. Qua uiterlijk zou ik het product misschien 5 sterren geven, maar wat betreft gebruiksgemak en functionaliteit vind ik 3 sterren eigenlijk nog te veel.
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Customer Service Reply: We hebben uw ticket ontvangen en zijn met u in contact gebleven over dit probleem. We vragen u momenteel om gedetailleerde informatie via e-mail om het op te lossen en wachten op uw reactie. Wees gerust, we blijven contact met u houden totdat het probleem volledig is opgelost. Houd uw ticketreacties en e-mailmeldingen in de gaten.
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ricardo Carvalho ricardo Carvalho
Sie haben weder das Material geliefert noch mein Problem gelöst.
20 m
Sie haben weder das Material geliefert noch mein Problem gelöst
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Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Raye Raye
Eh, pass
Bought this in April, right away the nozzle leaked, and 3 mths in and multiple leaks in the hose it self. It is not sturdy by any means, i would not buy again. The nice thing is it puts it self away
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
cr*** cr***
The hose is cheep and has low flow
I just got it and hooked it up. I have buyers remorse. The hose has low flow and feels really cheep. I ran my 1/2 inch hose side by side from another valve. The flow is not even close.
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Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Spectra Spectra
Broken spring
The spring broke within the first season of use and would not recoil.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason bratcher Jason bratcher
Home
Cuts water pressure way down. Wouldn't buy again.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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