Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

It’s a piece of Chinese junk, not as it’s described it has a cheap plastic mounting bracket the hose is very cheap and it’s supposed to be 84ft it’s not even 50ft. And when you try to contact the customer service there is no phone number where to call, the only way to contact them is by messages through the website or the app, And when you contact them about the issue you will get a generic answer like this one (Vevor Customer Service Dear Customer, Thank you for your letter. We take your concerns seriously and are actively working to resolve them. Currently, we are urgently analyzing your situation and will provide a response and assistance as soon as possible. We kindly ask for your patience, as your patience is of great importance to us. Once we have a response, we will contact you immediately to provide a detailed explanation of the situation. Thank you for your understanding and patience, and we once again apologize for any inconvenience caused. Best regards, VEVOR) And you will wait forever no more response from them, then you will try to contact them again, and you will receive almost the same response, that ask you to keep waiting, and it doesn’t matter how mush messages you send you will get the same response asking you to keep waiting. until you understand that it’s a big scam and you are stuck with your junky purchase no support no return. stay away from them save your money and your time, because what ever you buy from them it will be a final sell with no support and no return options. Be aware they are Chinese scammers.

It seems it you pull hose out from the side angel it causes the plastic guild to break, which happens to help guide the hose back to ensure it rools up properly, This shows it could be replacemable, but this company give you the run around about they don't have parts to replace,, which means we wasted 80.00 or more for a product that can't be fixed, just a throw away and a waste of money.

Box was badly damaged hose reel was smashed. But the company did refund my money reasonably quickly. I think it would have been a good reel. Unusable

Do not purchase from this company ! My order never arrived. They offered either a full refund or replacement . I asked for a replacement to be sent, they decided on a refund... They never provided a refund

Never received. They refused to change the address. They were supposed to have a signature receipt. Customer service help was horrible.

cheap pile of Plastic

Après 2 semaine il s’est brisé et ne s’enroule plus

Même pas 6 mois et ne se reenroule plus !! Et pourtant pas déroulé totalement Je déconseille fortement

Do not buy. Falls apart on the inside. Cheap plastic on the inside broke and leaks everywhere.

POOR and cheap Build.