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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m
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Customer Reviews

4 Out of 5
Based on 3545 reviews
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3545 Reviews
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JOSHUA JOSHUA
Mr
Item failed after having it for a week.. not satisfied..
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Elvis Elvis
Retractable hose
I am really disappointed I sent all that money for crap ,the hose is thin on my first use the connection that goes to spray come right off ,and it been leaking heavily. I wish I add the box to return this item all that money. I should have just went to home depot or lowe to buy a regular garden hose,I would be more pleased.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roger hall Roger hall
Mechanic
It broke the first time I used it and it was a waste of money I refuse to pay for things that aren’t worth it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Kace Bill Kace
Never received it
Ordered it and never received it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Carl Thomasson Carl Thomasson
Owner
I am very disappointed in the pressure. We cannot even use a small sprinkler at the end of the hose. Sent in a report and after 2 days we have not gotten a response. Therefore I am not giving this a good review..
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Violetta Violetta
Absolute garbage
Sprayer started leaking 2 weeks after purchase. Got partial refund for it. Now less than 3 months in - entire hose is broken, no water is flowing out of it. Checked our water pressure, different hoses - no issues. Will not buy any tools from this brand. First disappointment with chainsaw and now this.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert houghton Robert houghton
Mr
Piece of junk won't retract!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Rich Rich
Mr
The hose coupling broke after a week. Vevor would not send a new hose. Just 20 bucks for my troubles. Reel seems nice but the hose is POS. Update, after nozzle broke, hose coupling broke, now it won't retract.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Sean Jaques Sean Jaques
Do not buy this
First use it pulled out about 90’ and wouldn’t retract. Side popped off because of the mechanism inside was all messed up. Tried everything, called customer service, tech team couldn’t figure it out. It’s poop! Don’t buy it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Fred Fred
Poor quality
This product didn't do what it was meant to do. The prayer is of poor quality. The hose retractable system failed after 5 use. Broke and now all hose are on the floor. Will not retract. And return process is a nightmare
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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