Select the country/region, language, and currency you prefer for shopping.
VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
3545 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Mykel gilbert Mykel gilbert
Retractable hose
Worked great for a few months then one day rolling it up the level wind inside cracked and it no longer a rolls retracts.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Leo Leo
Avvolgi tubo automatico
35m
A mio avviso il prodotto potrebbe andare, solo che a volte l'automatismo del tubo non si sente scattare e bisogna provare piu volte per farlo bloccare, e la staffa di plastica cinese per fissare al muro diciamo troppo esile e troppo gioco del perno che fa incastrare il supporto a muro con lo scafandro del avvolgi tubo, per il resto ad oggi funziona...ancora non fa un mese...
0 people found this helpful
Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
Translate review to English
Translated from Italian language
See original
Schürmann Schürmann
-
35m
Der Schlauch ist sehr weich und knickt schnell ein.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Translate review to English
Translated from German
See original
Jamie Haley Jamie Haley
Jamie
Jamie  3 Jamie  3
The reel would not work correctly , it would not pull the hose all the way back in, the side cover fell off and would not stay on, at that time I noticed it was broken
12 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mark Mark
Hose real
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Taavi Taavi
Lower quality then expected
40 m
Lower quality then expected 3
Usually vevor quality is always been superb. In this case one of the main reasons for ordering this setup was that it was advertised to have brass fittings. In reality it came with plastic fittings what usually do not last long time and start leaking. Ill need to order brass fittings separately. Otherwise it seems to be ok. Have not tested how well it will work for longer usage as its still spring here and have had no need for watering yet. Photo included of plastic fittings.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Farhad Farhad
Nozzle broke
Nozzle broke  3
The nozzle broke for no reason after 2 months of use with no reason!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Owner
Owner 3 Owner 3
The front face plate comes off and center tabs break. This is a big flaw in the construction as when the hose retracts the big orange ball makes contact with this and after a couple of retractions this is what happens. Now I never just let is retract on its own like all the videos show
9 people found this helpful
Customer Service Reply: Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
Andrew Park Andrew Park
1/2 is horrible
Water pressure is awful at 1/2. I didn't realize it was this much of a difference from 3/4. Awful waste of money
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Hank Edge Hank Edge
Jr
Mounted easy. Never got to use it. Couldn’t get it to return to casing. My money was refunded. I will buy it again when the price comes down to the amount I was refunded.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

People Who Bought This Item Also Bought