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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m
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Customer Reviews

4 Out of 5
Based on 3545 reviews
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3545 Reviews
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James Rupright James Rupright
Owner
Owner 1
I bought a power washer i have gotten any responses for a month so im out 300 with no answer call my or email me saying at least why your not returning my money
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
James Dooley James Dooley
Owner
Owner 1 Owner 1
It will not retract only been using it for 3 weeks and it will not retract something is broken inside
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ricardo Carvalho ricardo Carvalho
Sie haben weder das Material geliefert noch mein Problem gelöst.
20 m
Sie haben weder das Material geliefert noch mein Problem gelöst
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Dan Francis Dan Francis
I got no help
I am emailing and writing reviews for anyone who will listen. I sent in a video and talked with an agent via chat about my hose not retracting and he said I would hear from someone in 2-3 days. After 4-5 I began a series of redundant (same response every time) for 2 weeks and I just received an email that said my problem was solved!!! HELP! Does anyone use a phone at Vevor? Dan Francis 859-816-1354
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Robert Race Robert Race
Mr Robert B.Race Jr
Never received my order don’t have yet and it’s be advertised everywhere
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
speare.matthew speare.matthew
Poor Quality
Not a good product, hose leaks and I just used it for the first time and it wont rewind back up. unfortunate but will be throwing in the garbage after literally using it one time.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ma*** ma***
Size of hose
The hose is too small and the plastic piece on the front comes off everytime you pull the hose out in any other direction other than perfectly straight and level.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
stamusz.peter stamusz.peter
Rossz kivitelezés.
25 m
A fali tartó egyszerűen elgörbül, nem bírja a készülék súlyát. A cső túl hosszú, egy rossz vissza engedés és a fogaskerekek rosszul állnak be, emiatt egymásra tekeri a csövet és 4-5 méternyi locsoló cső nem fér be a dobba. Tiszta műanyag. Egyáltalán nem tartós.
0 people found this helpful
Customer Service Reply: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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Patrick Richard Patrick Richard
Mr
Product isn’t made well and used it a approx. 5 times and would not roll up or roll out , i will say it was a waste of money !!!! Junk at best , tired of these products cheaply made and doesn’t last anytime !!!!!! Best place for this product is in the trash can 😡😡😡😡
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Geo Geo
Not working as expected
It does NOT retract like the other bigger one
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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