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VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

Customer Reviews for VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

White 3x3 m
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Customer Reviews

4 Out of 5
Based on 394 reviews
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394 Reviews
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Nadine Kube Nadine Kube
Keine
Black 3x3 m
Mehrfach Rücksendung angefordert Keine Reaktion oder unangemessene Anschuldigungen
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Marin Marin
Tonnelle
Black 3x3 m
Deux jours après la pause de la tonnelle tout les coté de ce sont déchirés comme du papier cigarette, j’ai envoyé les photos des bâches de coté déchirés à l’appui, j’ai demandé le remplacement des côté 3 semaines toujours rien 😡😡
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ana Ana
Livraison non conforme
Blue 3x3 m
Tonnelle livrée avec des petits trous et erreur sur la couleur. Impossible de vous joindre pour prévenir des non-conformités. Bref vous faites peur 😧
0 people found this helpful
Customer Service Reply: Bonjour, nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! Nous vous contacterons par e-mail. Veuillez consulter votre boîte de réception.
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Chris Chris
Piece of crap
Blue 3x3 m
Honestly it has been the worse experience ever. Canopy came damaged and vevor wouldn’t fix it. I had pictures of it right out of the box and they didn’t care. Also 2 of the Velcro straps ripped and it was missing two of them. I was offered a partial refund but it for sure is not worth the money or hassle. Vevor has no phone number and their email response takes forever.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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