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VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

Customer Reviews for VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

White 3x3 m

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Syd Syd
Not great, but good
White 3x3 m
The quality of the structure is good and solid. I have used it maybe 4-5 times and the corner of the canopy is ripping g. The plastic in the sidewall windows have holes in the already just from being folded. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Kevin Kevin
Mr.
White 3x3 m
Uo the second use of this the canopy tore at a corner. It was well within warranty. I contacted the company and asked for a replacement canopy. They offered to credit my cc $25. Unsatisfied, I refused and once again asked for a replacement canopy. A new person took over the warranty claim and offered $75. Once again, I refused and once again I asked for a replacement canopy and that demanded that they honour the warranty. Once again the a new person took over. They offered $125. I again refused and demanded that replacement canopy. Finally, they admitted they couldn't provide one and then they fully refunded my purchase.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Federico Federico
Gazebo buono, pareti insomma....
White 3x3 m
La struttura del gazebo è buona e stabile, è in ferro quindi più pesante di quelli In alluminio (25kg non sono da sottovalutare). Il tessuto è buono ma la plastificazione è delicata. È necessario rimuovere la copertura dapo ogni utilizzo perché lasciandola montata si lacera se pizzicata dalle aste che si ripiegano. Comunque fin qui è tutto gestibile. Quello che è il punto dolente sono le pareti che hanno due grandi difetti: A) Pezzo unico di 9 metri lineari di difficile montaggio e piegatura. B) La plastica trasparente con il freddo diventa cristallo e si rompe da sola. Per utilizzarla in inverno meglio tenerla preventivamente al caldo e in fase di posa trattarla con i guanti. Al primo utilizzo a -1°C si è rotta in 7 punti solo svolgendola o ripiegandola ...... Cmq assistenza vevor che ha capito la situazione ed ha rimediato.
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Angela Angela
Gazebo
White 3x3 m
Buon prodotto, facile da aprire e chiudere. Un po' pesante da trasportare. L'unico inconveniente che le pareti laterali per tre lati è in un pezzo unico e non separato quindi un po' ingombrante da gestire per i mercati.
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Freezer Camp Queen Freezer Camp Queen
Mildy Disappointed
White 3x3 m
The gazebo is quite cumbersome and arrived damaged. All but 1 of the plastic hook snaps for the top were broken and do not look like they are easily replaced as they are sewn in. Set up is quite ca bit to ask if you aren't 6' tall or you'll be moving a step stool constantly to attach the velco'd sides along the top. Add in to that the overwhelming weight. It's not something that can easily be done without help. In a pinch it works, and you get what you pay for...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Entreprise eric Rammelaere Entreprise eric Rammelaere
Facture
White 3x3 m
Bonjour, j'ai besoin d'une facture pour mes derniers achats .
1 people found this helpful
Customer Service Reply: Merci pour votre patience et votre collaboration tout au long de ce processus. Nous sommes heureux de vous informer que nous avons trouvé un accord mutuel concernant votre préoccupation récente. Nous nous excusons sincèrement pour tout inconvénient que cela a pu causer et apprécions votre compréhension. Votre satisfaction est notre priorité absolue, et nous nous engageons à vous garantir une expérience positive avec notre service.
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Fara Wear Fara Wear
Shipping damage
White 3x3 m
Hello, we bought this tent for X-mas, and were very excited to set it up. Set-up was fairly easy, and the windows and door looked very exciting.. Sadly, looking at the tent closer we noticed damage in a few areas. the top of the tent has a nick, and light/water can easily get through. The front door panel has a decent finder sized hole that goes through the window area, and the carry bag, has a friction or damage hole as well. I have over ten years market experience, and have owned 5 tents during that time. Most of my tents were made in Canada by IMPACT canopies in BC. They are built much better, with thicker aircraft aluminum frames, and thicker GSM vinyl. They also cost more. So this tent was attractive because of the price and features. I was hoping to get a year out of this tent, but we are off to a bad start with the shipping damage. I have heard great things about VEVOUR, and there are many items here we can use for our business so I hope that we can resolve this in a way that keeps my pump for the brand going.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Tuan Tuan
Mr
Black 3x3 m
I’ve used this canopy regularly as a vendor at outdoor markets throughout the summer, so I wanted to share my long-term experience. For the price, the canopy offers reasonable value, but it’s important to set realistic expectations. The frame itself is fairly sturdy and has held up reasonably well. However, some of the plastic components that connect parts of the frame feel inexpensive and may be prone to wear over time. During my first assembly, one of the screws came loose and was lost, and within a few weeks, one of the plastic roof attachment pieces broke. I’ve also found the carrying bag to be a weak point, as it tends to tear easily. This is the second canopy I’ve purchased, and I’ve experienced similar issues with the bag. Because the canopy top is made from PVC, it is noticeably heavier than many standard polyester canopies. The added weight can make setup and transport a little more challenging. On the positive side, the PVC roof performs very well in wet weather. It provides excellent rain protection and creates solid shade during sunny days. The included sidewalls are also a nice bonus. If you choose the black version, be aware that it retains heat significantly during hot summer weather. Additionally, because both the roof and sidewalls are made from PVC, they create more wind resistance than lighter materials. Proper tent weights are essential, especially on windy days. Overall, I think this canopy provides good value for the price. If you’re using it occasionally for backyard gatherings, barbecues, parties, or short-term pop-up events, it should serve you well. However, if you plan to use it frequently or professionally over an extended period, it’s worth being mindful of the durability limitations of some of the components.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Alpes aménagement camping car Alpes aménagement camping car
Tonnelle fragile
Black 3x3 m
Fragile!! bon marché
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ROLLE Bernadette ROLLE Bernadette
Tonnelle
Black 3x3 m
A l'ouverture du colis, le rideau de la tonnelle était déchiré sur plus de 50cm. Très déçu. Il était trop tard pour un retour et surtout que j'en ai besoin.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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