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VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

Customer Reviews for VEVOR 304.8 x 304.8 cm Pop Up Canopy Tent, Outdoor Patio Gazebo Tent with Removable Sidewalls and Wheeled Bag, UV Resistant Waterproof Instant Gazebo Shelter for Party, Garden, Backyard, White

White 3x3 m
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Customer Reviews

4 Out of 5
Based on 394 reviews
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394 Reviews
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Embarki Embarki
Ne resiste pas
White 3x3 m
Le vent a eu raison de la tonnel qui est deja a la poubelle
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Rüdiger Schütze Rüdiger Schütze
Herr
White 3x3 m
Soll ich Bilder schicken, es ist für nix
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MOUHE MOUHE
Tonnelle jetable
White 3x3 m
Très déçu par mon achat de cette tonnelle Structure très légère et donc moins résistante Pourtant attaché au 4 coins et sardines mise elle n a pas tenu à du vent de 30/40 km/h De plus le côté de 9m en une partie n ai pas pratique aussi bien à monter que pour vouloir aérer Il devrait être précisé sur le site que c est une tonnelle jetable
0 people found this helpful
Customer Service Reply: Salut! Nous sommes désolés d’apprendre que vous avez des inquiétudes concernant le fait que le produit ne correspond pas à sa description. Nous créerons un billet pour vous contacter bientôt. Si nous trouvons des divergences par rapport à la description, nous les corrigerons immédiatement. Merci pour vos commentaires, ils nous aident à offrir une meilleure expérience d’achat !
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Kari Kari
Kari
Blue 3x3 m
Cheaply made. Seams have holes, won’t keep rain out.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Suzanne Landry Suzanne Landry
Do not buy
White 3x3 m
2 sides ripped second time we used it.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Linda Lawson Linda Lawson
Incorrect item
White 3x3 m
Incorrect item sent. Not able to return and was told to “ Due to the inconvenience caused by our misleading page.” We did receive a refund but this was the second tent brought. We will not be try again.
0 people found this helpful
Customer Service Reply: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
vic vic
mr
Blue 3x3 m
side material had holes in it and a large tear ! side material is very flimsy. also wrinkled and creased during packaging. frame and top are very sturdy.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Laignel Laignel
Tonnelle 3mx3m
Black 3x3 m
Tonnelle 3mx3m 1 Tonnelle 3mx3m 1 Tonnelle 3mx3m 1 Tonnelle 3mx3m 1
Ma tonelle a que 6mois servie une fois le 1er mai trou qui se sont former dans la toile du toit coutures déplorable jai contacter le service client ils me propose 20e de dédommagement je demande une nouvelle toile de ce fait ils me propose 45e pour faire les réparations franchement déçu de leur reponse et de la qualite de cette tonelle
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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David Cara David Cara
Très déçu
Blue 3x3 m
Très déçu 1 Très déçu 1 Très déçu 1
La tonnelle n’est pas du tout hermétique nous avons eu la pluie une nuit tout à l’intérieur était mouillé. De plus elle est arrivée déchirée et le plastique transparent au soleil il flétri . Très mauvaise qualité je recommande pas
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Absolutely worthless Absolutely worthless
Absolutely worthless
Black 3x3 m
Absolutely worthless I planned to use this at the market, when i got it ,i openned it and found the top had a tear in it The more i checked the quality the more i knew i could not keep this tent Cheap, fasteners and sidewall are completely made in plastic Then comes the fun part. Trying to return it and get a refund,it took me more than 2 weeks and countless emails, They don't whant it back they offer compromises *&%?&*?% Finally got a refund and got to keep the piece of thrash. Whent to the market once with it and when i got one of the poles up the locking pin broke so no tent Learn from me it's free lol
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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