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VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

Customer Reviews for VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

Customer Reviews

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285 Reviews
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Steve Steve
Dont do it
I am very unsatisfied with this product. At first glance, the materials seem sturdy. But after following the directions and tying it down with all of the components that were supplied, we had one rain storm come through which turned the entire structure into a pretzel. This was not a strong storm. Unfortunately the elbows and poles all bent or broke off. It’s just not worth it. Unless you plan on using this for like one afternoon at a time, (taking up and taking down) I don’t recommend purchasing. It’s just too flimsy and turns into a hot air balloon. Still waiting to hear back from them, as the failure was within a week of putting it up.
0 people found this helpful
Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
Chris Tilley Chris Tilley
Owner
Terrible quality no directions missing parts cheap thin tarp zipper door ripped first time using it I don't recommend this it was inexpensive but in this case u get what u pay for shit product
0 people found this helpful
Dunny Dunny
Mr.
The carport arrived with three damaged support arms. Everything went together fine, but I’ve waited for over a month and am still waiting to receive the replacement supports. Pain in the a— with customer service, sending pictures, waiting for an evaluation from tech to finally okay replacement of their damaged parts. Still waiting to receive them after a month since contacting them. When purchased, the carport shipped right out and received it within a week, but now waiting almost 5 weeks to be able to finally set it up.
0 people found this helpful
Francis Francis
Pas fait pour l'hiver
Pas fait pour l'hiver  1
Malgré le fait que je retirais la neige a chaque fois qu'il neigeait, il n'a pas duré 6 mois... la dernière tempête la brisé. Il n'est pas fait pour l'hiver...
5 people found this helpful
Customer Service Reply: Bonjour, nous sommes désolés d'apprendre votre mésaventure et nous accordons une grande importance à vos commentaires. Un ticket d'assistance a été créé afin que notre service client puisse vous contacter directement. Ils vous contacteront par e-mail et vous tiendront informé(e) jusqu'à la résolution complète du problème. Veuillez consulter votre boîte de réception. Merci de nous avoir donné l'opportunité de rectifier la situation.
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Steve frappier Steve frappier
Abri d auto
Abri d auto 1 Abri d auto 1 Abri d auto 1
L abri n est pas de bonne qualité les poteaux ne sont pas assez solide suite a une bordée de neige dans la nuit notre abri c est effondrer ! Nous avons brisé notre auto nous sommes plusieurs a avoir des abris d autos ds notre secteur et nous sommes les seuls que l abri c est effondrer !!
2 people found this helpful
Customer Service Reply: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jeff Jeff
Owner
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Jet Jet
Owner
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Jon Janoski Jon Janoski
Carport
Carport  1
Was never delivered..
0 people found this helpful
Customer Service Reply: "Dear valued customer, We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
Matt H. Matt H.
Carport ruined in one snow fall.
Carport ruined in one snow fall.  1
Was extermely disappointed by the carport. It completely collapsed with less than 5 inches of snow on it from one snow storm. I have owned 3 different carports over the years. This is by far the worst one I have ever had. If you are anywhere it snows do not purchase.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
josh josh
carport is trash
carport is trash 1 carport is trash 1 carport is trash 1
We had a windstorm last night, and the carport ripped out of the ground. The ropes that were provided snapped, the walls and roof tarps ripped right out of the eyelets. The beams twisted and bent, and now my carport is no longer usable.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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