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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Jason Golightly Jason Golightly
diesel heater
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lazhar Lazhar
00000
00000 2 00000 2
Je l'ai utilisé deux ou trois fois, puis ça n'a pas marché Un code de dysfonctionnement m'apparaît à l'écran Erreur 10
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ben Ben
Écran afficheur d'heure fonctionne partiellement
Écran afficheur d'heure fonctionne partiellement  2
J'ai l'écran qui ne s'affiche pas correctement, le 15 est que partiellement Visible
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Manos Manos
They sent me wrong device and they don't want to change it?
They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2
Be careful! I ordered 5KW and they sent me 8KW. I asked them to replace it and they told me that “it says 8KW, but it’s actually 5KW”! I turned it on and it's very hot. More than the one I have at 5KW. They won’t change it! I feel like they made a fool of me. I am very disappointed with the company.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Richard Richard
Reviewer
Haven't installed it. The control cable between the remote unit and the blower is only about a meter long, so no use for my application, where I wanted the heater some distance from the blower. Vevor say there is no cable that extends the control wire available. It might be possible to make one up, but I don't have the skills or the equipment. Additionally, they say it's not possible to extend the ducting beyond 3 metres, where I wanted to extend it 5 or 6 metres, so that doesn't work either. The control issue might be resolvable if the bluetooth app works properly, which would be fine, but the ducting issue is a problem that I'm not sure how to get around. At the moment it's a 100Euro paperweight.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anton Pirkenseer Anton Pirkenseer
Standheizung 2 kw
Durch Sonneneinstrahlung wenn sich das Fahrzeuginnere erwärmt, löst sich vom Display die Kunststoffscheibe. Nach Kurzer Zeit schaltet sich die Heizung von selbst ein....
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Agoutin Agoutin
Chauffage vevor 2 kw
Without Bluetooth App No Plateau Module 2 kw
Le chauffage fait un bruit énorme alors que mon ancien ne faisait pas de bruit et il reste bloqué sur le mode auto le mode manuel ne fonctionne pas il reste toujours à grande vitesse même à la vitesse 1 et en mode auto il veut pas descendre en dessous de 25 degrés alors que je lui demande 19 degrés
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nogueira Nogueira
Chauffage diesel
Trop bruyant surtout la pompe à gasoil
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cookie Cookie
Mr
Purchased this heater to replace the last one the lasted 7 months. I misplaced receipt so no warranty. Hoping that one was s dud. Hoping this one doesn’t Last’s longer. If this one has a short life span will be switching to a different brand.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel mcmillan Daniel mcmillan
Inconsistent heater
I’ve bought this heater 2 times and first time worked a charm! This time I’ve had nothing but complications. Exhaust heat wrap wasn’t good enough and would smoke when heater was on so bought my own exhaust wrap. Bigger concern believe it or not is the heater keeps turning itself off for some reason. Unsure if it’s timer related or fuel or glow plug. Never consistent. Sometimes it runs 2 hours in the morning fine and then won run for 10 minutes in the evening before cutting out. Other times 30 minutes of heat then cut out and on restart it just keeps curing out. Voltage is high and connections fine it seems to be heater issue.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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