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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Sean Sean
So far so good
After install it works. Consumes more fuel than advertised. We'll see how long it lasts. Hopefully there's no issues.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
Katherine Katherine
Warning ⚠️ ‼️ ⛔️ Third one was the charm
It took 3 diesel heaters before this last one finally worked. What would have cost $250 ish to install via a diesel mechanic ended up costing me over $1200.00 total. Vevor wanted me to make sure my oil and oil filter was clean. It took a lot of going around in circles with customer service to fully reimburse me each time for a product that would not start/light at all, even though fuel was getting to it. The only other product like it is 3-5k which is significantly more and rumor has it they have problems too. Maybe not out of the box though? So I’m happy to announce the third one works and so far so good. It’s only been 2 weeks. It’s great to finally have heat on a cold winters night in the Utah desert. Fingers crossed. Good luck to you all.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Kevin Cotterchio Kevin Cotterchio
Owner
I really like the heat output and the compact design. I must say the description of managing the controls is less than clear. I still am not sure how to change the settings and could not find anything on line to go over step by step how to change the controls. Also, the fuel pump clunking is surprisingly loud. I am surprised the designers could not silence this better? As well, I think there needs to be more caution on the heat the exhaust pipe generates, it cannot be close to combustible materials, as it gets extremely hot.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Arleigh  Knoth Arleigh Knoth
Mr
It stopped running after 4 weeks. I ran it only at night. I am still waiting on vevor to see if they are going to send me parts or a new one. I think they need to send me a new one but I know that not going to happen,right now I would not recommend it.
1 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Eric Jones Eric Jones
Engineer
Thermostat not dependable but using constant on works fine. Using bluetooth to turn on works but unit will shut down before the night is over. Not good if you are using to prevent water from freezing or heating anything critical. I us this one for heating mu battery room. If i manually turn it on low it stays on. If I set the temperature or turn it on with bluetooth it will work for a while then turn off.
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Zachary Laham Zachary Laham
Heater came without an inverter.
I realize this is my fault for not looking closer but I would think they would in a more prominent way that this only has two wires hanging out the back. I had to grab a computer psu and solder it into the harness to power it. That or pay a couple hundred for a large enough inverter.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Biggin king Biggin king
Mr
I give it the review I did cause it took over a week to get them when unpacked it the top front where handle is all bent up from being dropped. Then we open the instruction manual and the instructions are so jacked up the way they are written i still ain't got it figured out on just setting the time muchles anything else it can do. Kinda a wing and prayer when starting it up... So I am pleased with the heat it puts out but to get it to do just that well that's a total difference story...
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Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Kevinm Kevinm
Very confusing instructions
I am a mechanical engineer, and the instructions were so poorly translated they make no sense. The instructions are almost useless and need to go on Utube to set it up. Even on UTUBE there are numerous control panel styles, and the setup is different for each one. I did finally get it to work, but I am not sure I could repeat the process. The most important part is to prime the unit, to get fuel into the burner. They would be well served to get someone who is well versed in Chinese and English to do a correct translation. I have other Vevor products, and the instructions were much better. Once you get it going, it works great.
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Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Joseph Drevenchuk Joseph Drevenchuk
Headache
So I thought this was a plug-in play system where you’d hook it up screw it in drill hole plug it in and it’d run but there’s this one other piece which you need which does not come with the kit and that’s the 140 amp to 12 V inverter or so. So I can plug it in without ruining the unit, vevor themselves don’t sell that particular part you’re gonna have to source it out which I did and I’m waiting on it to come I the mail…..
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
Victor Victor
Broken out of the box
The unit is nice overall. I had to get it fixed because the fuel line was blocked, but once that was resolved, it worked fine. There is a noticeable clicking noise, which is rather distracting, but the unit functions well despite that. I would recommend it, after all.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.

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