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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews

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Craig Craig
Mr
Without Bluetooth App No Plateau Module 2 kw
Well priced and does heat well. Found the instructions to be wanting especially for the controller when trying to prime the diesel through to get it started the first time. Also had to replace the pipe clamps it came with a they are cheap and broke easily. The remote is average as doesn't always work but all in all its worth the price.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Michael Reid Michael Reid
Vevor heater
Works great but has a rubber smell
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
James James
So disappointing
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
0 people found this helpful
Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
Thomas l Thomas l
Bluetooth doesn't work
Don't buy this if you need Bluetooth, because it doesn't work. I tried so many different things and nothing works
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Ridge Ridge
Brand new awating parts for 2 months
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Damian Damian
2kw Diesel Heater
Without Bluetooth App No Plateau Module 2 kw
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
David Holmes David Holmes
Mr
It doesn't have blue tooth connection
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
Earl W. Robertts Jr. Earl W. Robertts Jr.
Boss Man
The directions are the worst! I would have bought another product if I knew this. Unacceptable, very bad.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
Caine  Laderer Caine Laderer
Construction owner
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
mitch` mitch`
none
good price and does what is says. NEEDS BETTER INSTRUCTIONS. they just tell you you can change things in the settings. that's it, no instruction on how or what you are doing. I think I accidently set a timer. every night I go up to my shed the heater is running but the fuel is almost as full as I left it the night before indicating it hasn't been running long. very frustrating. now I just unplug it when not in use
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.

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