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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews

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Arlin Chang Arlin Chang
Worked great 3 times then died
The heater was easy to set up and run. It worked flawlessly 3 times. The last time it ran, I unhooked it from power the next day, and 3 days later I tried to reconnect it to power and it seems to have just died. No power getting to the display..checked the fuse and wiring and everything seemed good, but still I'm getting no power to light up the display. Maybe the ecu died, and I don't know how to check it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Davis Davis
Mr
Does the job. Scratches.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jean-charles jean-charles
Chauffage
Bon produit dans l'ensemble, fait le travail. Le problème est que la notice livrée dans le colis n'est pas en français, on peut la trouver en multi langue sur le site mais elle est faite pour plusieurs tableaux de commande, c'est très compliqué pour si retrouver.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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PG PG
MR
Good quality however I ordered two and only received one and customer service is very poor as they dont take responsibility for whole transport chain and leave it up to customer to try to claim.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Michel Nadon Michel Nadon
How do you I no if is a 8kw
Performante is deceiving The remote you supply you have to by in front of machine to select the force or any setting so ho need a remote!! I trying to see the difference whit a 2kw and 8kw please indicate my were to look I just order a charger 55 amp for my 300 watts battery hoping is better I am currently on club were we Cher information like to support you As well Thank you very much
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Michaela Goebeler Michaela Goebeler
Diesel Standheizung
Without APP No Plateau Module 8 kW
Leider hat diese Standheizung keine Zulassung für Fahrzeuge (ECE-KENNUNG) Das gab Probleme beim TÜV. Gute Heizung, aber offiziell nicht genehmigt für Fahrzeuge. Das SOLLTE in der Beschreibung stehen
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Alex Alex
Hard too use the LCD Conroller
It was easy to purchase and install. However, the 3 button lcd controller is a little confusing to use. I did what it says in the instructions, but when I press the button incorrectly, it goes back to the beginning... It was inconvenient to use. I installed it indoors, and the exhaust pipe is taken out, but it still smells inside. I think it comes from the connection of the exhaust pipe, but I think we need to find the leak and stop it.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Erkki Lähtevänoja Erkki Lähtevänoja
Almost perfect but the csp seal is rubbish.
The tank cap seal is really bad. It breaks and fuel spills out. The sizing is Chinese, can't you get a durable seal anywhere? It's a wonder they can't fix the seal. Otherwise good heater!
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bob Bob
Heater ok but not as expected
Nobody tells you how noisy the fuel pump is, also when in auto mode you would think the heater would stop heating once it hit the set temperature, instead it just cuts back to minimum heat setting so keeps heating and using fuel but at a slower rate. It does seem to be well built and rugged
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Corey Radoll Corey Radoll
Director
Fuel hose was kinked,I removed and added extra long hose Poor QA on this product
0 people found this helpful

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