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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Nick Bowmam Nick Bowmam
Mr
Purchased Diesel heater from vevor Package came damaged No exhaust Went back and fourth for almost 2 weeks where they were emailing me at all diffrent hours 3@m /4am with options but didnt want to refund or return Eventually they did a full refund and sent out another replacement part(exhaust) After the second exhaust arrived damaged (unsure why they didn't package it properly) they turned around and said i was now on my own and go and find something that will work as I have had a full refund Disappointed and lack of professionalism
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Leon Leon
Unhandlich, schlechte qualität
Die Heizung ist unhandlich, lässt sich sehr schlecht befüllen, ist laut, klackert und die Passform der Teile wie Auspuff etc. passt einfach nicht schön zusammen und ist undicht. Ich würde die Heizung NICHT weiterempfehlen!!
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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FRANK BOWKER FRANK BOWKER
Disappointed consumer
Junk. Pure junk. This heater did not work after installation. It died after 33 minutes. Customer service is an absolute joke. You enter a chat and they then ask you for your patience and understanding by making you wait two days for them to get back to you. How would you possibly know that you would be at the heater to troubleshoot when you don't know when you're going to contact you again. This company is horrible
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ricky Ricky
8kw heater
Red Vertical All in One
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Terry Dorion Terry Dorion
Owner
Arrived very fast in time for the cold weather! Except error code 09 motherboard is roast Apparently we really needed this to work as we live in a camper year round. This is the second one I bought in the last 10 months and the other one just started acting up as well... Way too cold for a bad board
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Absolutely terrible
This unit gave me an error e-6 at first attempted startup after following the terrible instructions for manual priming and startup. I have since tried to adjust the fan speed sensor(attached to the motherboard) closer to the fan and further and everywhere in between with no luck. Customer service is sh!t its been 2 days since i first reached out on their "live" chat with no response now for a solid day. I will never buy from vevor again if this is how they do business and if this is the deplorable state of their after purchase service. I am certain the motherboard is toast on the fan speed sensor circut as the fan spins for max 7 seconds before faulting on a e6 code
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Charles Runyon Charles Runyon
Work
Orange Horizontal All in One 
I never did receive it.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Adrian Adrian
Heater diesel 8 kw
Red Horizontal All in One 
De o calitate îndoielnică.L-am comandat dar a funcționat doar 1 zi după care a apărut o eroare E-7 și nu mai funcționează. Comunicarea cu cei de la vevor este greoaie .
0 people found this helpful
Customer Service Reply: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să urmăriți răspunsurile la tichete și notificările prin e-mail.
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Chris paulson Chris paulson
Mr
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Troy Troy
Vevor heater
Orange Vertical All in One
Received broken
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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