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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews

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John-Paul John-Paul
Didn’t work for very long.
Unit only worked 4-5 time before failing. Tried customer service but getting nowhere except sending me the same messsge multiple times. Quality was as expected, fairly basic and cheaply made but good enough to do the job. Worked well when it do work.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Savoca Savoca
Jamais reçu
Je ne l'es jamais reçu. On ma remboursé avec des crédits (quelque chose comme ça) avec tant de temps pour les utiliser sur l'application . Donc bien évidemment que le moment où j'ai réalisé ça ba c'était trop tard.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Bheema Louwrens Bheema Louwrens
Amazing price, but you get what you pay for
The most inefficient and ineffective diesel heater I have had the misfortune of buying. It works, but chews through many times more fuel than my other diesel heaters (which, admittedly, were 20x the price) and gives feeble heat... Except at the exhaust. The exhaust gets REALLY hot. It's the only thing that does. I chucked it out and forked out a few grand for a Wallas instead.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shayne Blom Shayne Blom
My own business
Orange Horizontal All in One 
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vic Vic
Lasted three months
Replace fuel pump, the module , the igniter, and finally threw it away, I’ve had multiple diesel heaters some last all season, fuel pumps are problems and most of them but when you’ve gotta work on it weekly, it’s time to try a different model
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Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Sarah Sarah
Never worked
Bought this unit and it hasn't worked enough to know. E10 codes it keeps throwing. They want to replace the combustion chamber but its a fuel pump/electrical issue. They only msg back at 5am EST so we are going a week almost of a slow attempt to correct the issue without sending us a new unit. Time will tell what actually goes down.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Marco Marco
un peu deçu !
Si le produit est pas mal, la durite de carburant fournie avec, est une vrai merde ! Elle devient poreuse tres rapidement, obligeant à tout redémonter pour la changer par une durite de qualité.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jessy Hecht Jessy Hecht
Diesel 8kw
Orange Horizontal All in One 
Défaillance a l'achat, SAV pas du tout réactif il et écrit 48h max 1 semaine aprait toujours pas de réponse obligé de les harceler pour qu'il réponde
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nikolai Nikolai
läuft gut, bis es dann nicht mehr läuft
Orange Horizontal All in One 
Die Heizung lief bei mir täglich 8h um ein kleines Büro zu heizen. Nach 1 Woche war das erste mal die Einspritzpumpe verstopft. Ließ sich mit etwas Druckluft aber beheben. Nach 2 Wochen fing sie dann an zu Rußen. Habe den Brenner zerlegt und gereinigt, war komplett voll mit Ruß. Nach der Reinigung dauert es nun nur 1-2 Tage bis die Brennkammer wieder komplett dicht ist und die Heizung in störung geht. Da man keine Klassische Einspritzdüse hat, die man tauschen kann, geht nun die ganze Heizung auf den schrott und wurde durch eine Eberspecher ersetzt.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Serhii Papernyk Serhii Papernyk
I was sent a used item.
Red Vertical All in One
I was sent a used item. The packaging had been resealed. The item shows visible signs of use. There are many scratches on it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!

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