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VEVOR Rolling Lawn Core Aerator, 16.6 in Coring Aerator Roller with Anti-Clog Tines, Heavy Duty & Rust-Resistant, Yard Grass Pulling Plugs Manual Aeration Tool for Compacted Garden Soil Loosening

Customer Reviews for VEVOR Rolling Lawn Core Aerator, 16.6 in Coring Aerator Roller with Anti-Clog Tines, Heavy Duty & Rust-Resistant, Yard Grass Pulling Plugs Manual Aeration Tool for Compacted Garden Soil Loosening

Customer Reviews

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Oleksandr Baliuk Oleksandr Baliuk
Not recommended
I bought the 16.6" Rolling Core Aerator with Wheels - Total $116.77. 1. Product: Does NOT aerate. The "anti-clog tines" clog immediately. You have to stop every 3-4 feet to clean it. Wheels don't help, the whole unit is unbalanced and impossible to push on normal lawn. Build quality is very cheap. 2. Service: Nightmare return process. I returned with tracking 792765638485 and they only refunded $107.87. PayPal had to give me a temporary credit. I had to open a SECOND case for the remaining $8.90 tax. No one at VEVOR/SANVEN TECHNOLOGY LTD wants to help. Save your money and buy from a real brand. This is landfill material.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jake quick jake quick
Do not buy
I bought it one week ago filled it with sand, haven't even used it yet and the sand is leaking almost all the way around the edge of the aerator, plugs are only about half an inch to maybe a inch. And tines get plugged and doesn't work after 15 feet
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jack Jack
Homeowner
The aerator was easy enough to put together, but when I filled the wheels with sand I noticed that there were several holes in the welded metal. The sand leaked out as I did a test run across the lawn. I used a welding epoxy to seal up the holes, but I am guessing that with use, some of the small holes will open up again. The aerator was pulling out soil plugs, but I didn't expect to be sanding my lawn at the same time. Disappointed in the quality of the weld.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Qman Qman
Too lite
The aerator is not heavy enough to really do anything.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Juan Rivera Juan Rivera
Tines not long enough
Tines aren’t not long enough. Also it just pokes grooves in the soil, it doesn’t pull plugs like in a real core aerator. I filled it up with sand but still doesn’t go deep enough. Vevor should do an upgrade to the tines and it would be better. Make them longer so they can actually go deeper and design them to pull plugs not just poke the ground.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Desiree Desiree
Terrible
Do not purchase. The item does not aerate the lawn. Waste of time and money. Not as described.
1 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Tamas Tamas
Cheap and Bad
A piece of garbage. Literally do nothing and just almost breaks after the first use.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alex Alex
NOT a core aerator... Product description/title wrong.
NOT a core aerator... Product description/title wrong.  1
The description says it takes 3" deep plugs, the picture shows soils plugs/cores next to the product, but upon receiving it, the tines are "scoops" and just punch a hole in the soil. This is not core aeration. I reached out to support, but I don't think they understand the issue, and have been slow to respond.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matthew Matthew
Mr.
Mr. 1
Be careful when using this product as the alloy used in its construction is vastly illequipped to handle the stress put upon its joints during routine transport or recommended use. The handle bar shaft broke clean at the shaft fork joint during my second time using the unit. These joints need considerable reinforcement. Would give 0 stars for quality if possible, in spite of the majority of the unit's construction appearing to be okay, because if the mechanism to operate the unit is inoperable then the rest of the unit is useless.
10 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David Maxwell David Maxwell
Business owner
Absolutely poorly made with weak materials. Handle snapped after 5 mins of use. 2 stars, only because customer service refunded me without needing me to send anything back.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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