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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m

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3541 Reviews
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Yann Yann
l'enrouleur ne fonctionne pas
25 m
Bonjour, Je vous ai commandé 2 enrouleurs et il y en a un qui fonctionnait mal dès le début Et aujourd'hui, le tuyau ne revient plus dans l'enrouleur, je ne peux plus m'en servir
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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OUELLET OUELLET
M
Le système d'enroulement jam sur les dernier 10 pieds
0 people found this helpful
Customer Service Reply: "Cher client, Nous vous remercions sincèrement de partager votre expérience d’achat avec nous. Soyez assurés que nous examinerons attentivement vos commentaires et que nous en tiendrons compte dans le cadre de nos efforts visant à améliorer nos services. Veuillez noter que nous avons créé un ticket pour que vous puissiez en assurer le suivi avec vous. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que tous les problèmes soient résolus. Veuillez vérifier rapidement votre boîte de réception pour nos messages."
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Tom Tom
Water leak inside of unit.
Leaks water.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Beth Black Beth Black
Mrs
1/2 inch hose doesn't provide alot of pressure. Takes twice as long to get anything done. I do like that its off the ground and the retractable feature.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Derick Derick
Owner
Hose outside dimensions is half inch so inside is like 3/8 way too small, don’t recommend the half inch try five eights
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ron Houser Ron Houser
65ft hose reel mount
The hose reel is great, But the plastic mount is garbage! The whole thing saggs really bad. I thought I saw a steel mount in the ad.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ryan Ryan
Owner
It works good wish hose was a little better quality
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Dennis Farley Dennis Farley
Mr
So I bought two of these. The first one I bought I love no issues. The second one it leaks water out of bottom. I’ve contacted Vevor three times now they keep asking for pictures or videos. I’ve sent it both times and I’m still waiting for a response as to When they’re going to send me a new one and I’ll send them back the old one. So right now it’s 50-50 shot if you’re gonna get a good one or not.. vevor has still not settled this problem . The way they want videos or pictures sent is not easy since all I own is an iPhone. I take a picture and they won’t accept it or a video and it says it’s a problem. Good luck when you order this.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Tj Tj
Water hose reel
Over all it’s good. But it has super low water pressure is the only down fall. I wanted to buy 2 but will go a different route now that I know it has low pressure
2 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nathan Nathan
Not retracting properly after 3 uses
Purchased this hose reel after seeing multiple good reviews on line to provide water to our chickens that are located approx 100ft from our house to make watering them easier. Product came well packaged, as described, and installation was quick and easy. After the 3rd day of use the retracting feature stopped functioning properly. There is an "auger" that guides the hose back and forth on the reel which no longer moves back and forth feeding the hose back on unevenly. The hose still functions as a hose, just annoying to try and feed it back onto the reel. Attempted to file warranty replacement through Vevor, but found that process to be almost as aggravating as the hose to retracting properly
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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