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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m
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Customer Reviews

4 Out of 5
Based on 3541 reviews
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3541 Reviews
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Michael Neal Michael Neal
Mr. Neal
Easy convient and delivery was fast. Price was beautiful. Still cold here so haven't installed it yet orused.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Rick Rick
5/8" Reteactable Hose Reel
Shipping was pretty quick. I haven't used it as its March in Alberta. Dissapointed in the quality of the reel itself as I decided to go with the 5/8" hose vs the 1/2" because I wanted the more robust reel. Surprised to see the smaller, lighter duty reel when it arrived.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Joshuah Joshuah
Broke at end of summer
I have (had) two of these hose reels. they are great but when I was putting the hose away at the end of summer the spring broke inside and would not wind back up. So sad, $100 down the drain. I'm going to buy another because the price is good. Hopefully it will last longer.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jeffrey Scott Hughes Jeffrey Scott Hughes
Owner
Overall I like it It pulls out easily, locks in place and reels back fast However at the end of the season the plastic pin that holds the reel to the mounting hardware bent under the weight of the reel and was very difficult to pull out. It is permanently bent and will be hard to use in spring
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
James Murphey James Murphey
Mr
While using this retractable hose reel. It stopped going all the way in. Now I have about 5 feet of hose hanging out the front that won’t go inside the reel. I have not had this very long. I have two other ones that work perfectly, this one, however, is not working.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Broken hose fitting
I bought 2 hose reels. The one I bought in September has a faulty hose fitting. This matter is under review at vevor. I just put in a replacement request, just waiting to hear back. This review wiil change depending on the outcome from vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
nighthawk nighthawk
mr
included multi spray nozzle broke on FIRST USE!!!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
kevshoe kevshoe
Almost but not quite
I have 1 Gir@ffe retractable hose and wanted a 2nd for my garage hose. Found a great price on this one but it is just OK. The real makes clunking sound when extending and retracting, the hose is quite stiff, and it often needs a little help winding back in even if the hose if fully drained. It is OK for occaisional use but I'd be very frustrated if I had to deal with the shortcomings daily.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Alexandre lopes Alexandre lopes
Grande
40 m
Grande
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Corey Corey
Mr
Works ok. Hose is chinsy.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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