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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m
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Customer Reviews

4 Out of 5
Based on 3541 reviews
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3541 Reviews
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Al Al
Owner
Fair price,Easy to install, my main issue is with the hose, seems to kink and then is quite difficult to untangle .and causes an issue at retraction
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Jamey Flynn Jamey Flynn
Mr
Won't go back in all the way. Stops and has to be restarted and the last 10' won't go back in.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Jerry berck Jerry berck
Hardware store owner
I have bought 5. 1 pf them blew up upon rewinding slowley. Amazon only gave me back 17.00
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Alex Alex
Okay but not great build quality
Have had this for about a month. At first I was going to return it because it seemed cheaply made especially the nozzle it came with. Made me think that if the nozzle was that flimsy of plastic, what’s the rest of it like? Kept it and it’s ok. It gets jammed up retracting sometimes and you have to pull it out and try again multiple times. We’ll see how long this lasts.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Mark Mark
Homeowmer
1/2 inch not very good should have bought 5/8 inch I replaced a 5/8 inch hose and can tell the power difference
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
c talb c talb
100 feet , 1 gal per minute
Found this hose at a great price, much less than the 3/4 " option so i bought it only to regret my decision-- I'd happily pay full price to not own a hose thats never, ever used, thats on me though, trying to save $30 - then paying $90 for a wall ornament
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Andrew Andrew
Vevor 5/8" Retractable Hose
Purchased this retractable hose about 3 weeks ago and everything on the retractable hose system works beautifully however the biggest down fall of this hose is after using it 2 twice the nozzle that it comes with is horrible as it leaks at the joint where you screw it on. You will need to buy your own hose nozzle that is better! I purchased my own from Canadian tire and it doesn't leak. Overall its a good purchase if you change your nozzle
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Lon Lon
Leaky hose nozzle
The hose nozzles leak when you leave the water running at the tap so I have to always turn off the tap.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Tim S Tim S
Mr
Was always a little hit and miss to lock and unlock the reel. Yesterday it quit reeling in. Going to try and take it apart and see if it's fixable
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Gf Gf
Hose failed after a month
The hose got a hole neare the attachment after a month. Had to fix it on my own.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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