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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m

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3545 Reviews
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Jason belciano Jason belciano
CEO JMB Hime Renovations
Over great product and company however, for be a first time purchase and experiencing a defect so soon with the product I’m a little weary of future purchases.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Greg Jackson Greg Jackson
Retractable water hose
I purchased a retractable hose less than six months ago and it doesn't retract all the way, do return it for another
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Phil Phil
Homeower
Received item today (May 21, 2026) checked content and no wall plugs and/or Hexagonal coach bolts inside box.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David H David H
Home owner
Very. Nice and easy to use product but you don’t get the same water pressure through the unit as you do with a regular 5/8” hose.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Oscar Oscar
El producto, ok. El transportista (DHL), deplorable!
25 m
El carrete de Manguera Retráctil cumple muy bien su cometido. Los materiales parece buenos, espero que aguanten bien la intemperie. Estoy muy molesto con el transportista DHL: - Vivo en una localidad rural en Asturias. - Lamentablemente, los transportistas muchas veces buscan cualquier escusa para NO hacer las entregas en el domicilio. - En este caso, DHL, ni siquiera buscó escusas, directamente lo dejó a 18 kilómetros de mi domicilio. - Por lo que he tenido que hacer tiempo y gastar gasolina, para poder ir a recogerlo, cuando la entrega en domicilio estaba incluida.
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Rob Rob
Descent for the price
Where you screw the sprayer on there is no way to tighten up as it swivels so it leaks constantly. So you have to cut your brand new reels hose and put a new end on. Get what you pay for see how long it lasts
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Stewart Mike Stewart
Get what you pay for
Low quality, probably won’t last more than 2-3summers. Everything is plastic. Hose is smaller diameter than most typical garden hoses.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Warren Warren
Buyer
I ordered two reels, when received one didn’t have wall bracket, I requested another wall bracket and did everything they asked, was told it shipped out, then I was told they lost it and asked if I would take $52.00, I agreed and they never paid me, won’t be dealing with them anymore and will tell everyone I know about it!
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Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
Cristobal Cristobal
Carrete de manguera
25 m
Me parece un buen producto, el único problema es que la Sección de la manguera es un poco reducida y disminuye la presion
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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EngineerOfMultipleDisciplines EngineerOfMultipleDisciplines
Should have purchased the 5/8-inch high flow unit instead
Nice unit, Looks good and works. The install was straightforward. After using it a few times, I realized that I should have purchased the 5/8-inch hose "high flow" unit with 100 ft of hose instead. While this unit works, it just doesn't flow as much water as I expected. A few more items of constructive criticism: 1) Mount is made of plastic - wish it were a sturdier, higher quality metal mount. 2) Vevor doesn't carry spare parts - such as a mount. I had hopes of buying -one- unit and being able to move it to different locations around my home. Only option was to buy another hose reel. So if the mount ever breaks, the only recourse involves replacing the entire unit - not just the mount. I'll lay odds that the same situation applies to the hose (should it develop a leak). 3) The included spray nozzle is useless. While it works, it doesn't match my expectations. After about 5-minutes of using it, I decided to toss it in the spare parts pile and use a different spray nozzle that I already had on hand. The one I already had works way better and is far superior to the included spray nozzle. 4) Once the hose is out of the reel, it kinks up very easily. Frustrating to use at times.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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