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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m
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Customer Reviews

4 Out of 5
Based on 3583 reviews
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3583 Reviews
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Allain dew Allain dew
Livraison
40 m
Article très bien mais vraiment dessus du temps pour le recevoir et toujours faut attendre qu'il me dise c'est tout moi qui comptait acheter une échelle si c'est pour l avoir dans 2 mois je passe
0 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Alvin Alvin
Hose reel
The hose wasn't big enough need larger size need more water flow for pressure washer
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rufus Rufus
Sales
Lacks strength
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rufus Rufus
Sales
After 2/3 Months needed Repairs
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Greg Jensen Greg Jensen
1/2 inch hose and stuck on dprayer
Bought this with high hopes. It works for sure but the 1/2 inch hose is poor GPH out put. Moreover, it stuck on the sprayer nozzle so I had to cut it off
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kimberley kirkham Kimberley kirkham
Crap
To be honest, I can't seem to figure it out. I had an older dehumidifier in there for a while, and it was pulling out like buckets of water a day from my basement. And I lived near the lake so that makes sense. This one I can't understand it. It makes no sense to me at all the directions. Don't make any sense. I'm just disappointed again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yann Yann
l'enrouleur ne fonctionne pas
25 m
Bonjour, Je vous ai commandé 2 enrouleurs et il y en a un qui fonctionnait mal dès le début Et aujourd'hui, le tuyau ne revient plus dans l'enrouleur, je ne peux plus m'en servir
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Tom Tom
Water leak inside of unit.
Leaks water.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Beth Black Beth Black
Mrs
1/2 inch hose doesn't provide alot of pressure. Takes twice as long to get anything done. I do like that its off the ground and the retractable feature.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Ron Houser Ron Houser
65ft hose reel mount
The hose reel is great, But the plastic mount is garbage! The whole thing saggs really bad. I thought I saw a steel mount in the ad.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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