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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m

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Gregorlio Gregorlio
Not what is portrayed
The reel itself seems pretty nice. The hose however couldn't have been any more cheaply made. I am going to try and replace it with a better quality hose.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hiromi Hiromi
Hose Fitting Unusable In Practice
Nice concept, but frustrating in practice. The hose reel works well overall, but the hose end has a swivel fitting that makes it impossible to properly tighten the included spray gun. It just spins, leaks during use, and can’t be removed to attach other accessories. I reached out to customer support and never heard back. The only way to make this usable was to cut the end of the hose off and purchase a replacement fitting, but it’s hard to recommend.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Miguel Santana Miguel Santana
Gardening reel
I haven't put it up yet. Ill give review when Spring or warmer weather starts. And I put it to use.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kris Whitt Kris Whitt
Mr
Large sprayer broke within a week. Other than that the reel and hose seem to operate properly.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rick Long Rick Long
Broken recoil spring
This is my 2nd reel, the first one the spring broke not allowing it to retract
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Joseph Joseph
Retractable hose
Does not retract all the way after using it a few months
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rick Rick
Regrets on my end.
Lower water pressure on property. On well. Should have ordered the 100' 5/8 reel. Keep it in mine if your on a well system
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Michael Neal Michael Neal
Mr. Neal
Easy convient and delivery was fast. Price was beautiful. Still cold here so haven't installed it yet orused.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Rick Rick
5/8" Reteactable Hose Reel
Shipping was pretty quick. I haven't used it as its March in Alberta. Dissapointed in the quality of the reel itself as I decided to go with the 5/8" hose vs the 1/2" because I wanted the more robust reel. Surprised to see the smaller, lighter duty reel when it arrived.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Joshuah Joshuah
Broke at end of summer
I have (had) two of these hose reels. they are great but when I was putting the hose away at the end of summer the spring broke inside and would not wind back up. So sad, $100 down the drain. I'm going to buy another because the price is good. Hopefully it will last longer.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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