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VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2" x 131.23 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

40 m

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Chris R Chris R
Doesn’t retract
Wouldn’t retract; had to get a refund. Wouldn’t buy again.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
vannesachang21 vannesachang21
Check the order
My hose never arrived. I tracked it and it says it was a problem with the delivery. Can either be ship again or i need a refund
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joey E Joey E
poor quality
Horrible quality only used a few times for it to break on me. do not buy
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via email on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.
frankschoenwald frankschoenwald
This return sure takes a long time to get a credit or a return not Happy with Customer Service doesn’t even have the decency to call when I give them my phone number
So as my emails, and you guys said you would give me a credit for the product I have not received anything so again I’d like to return this either for a credit or for a 5/8 hundred foot hose reel I don’t know what’s going on. they said they were gonna give me a credit for it, but I have not seen or received anything.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pierre.perez57 pierre.perez57
VEVOR Enrouleur Tuyau Arrosage Mural, 30 m x 12 mm
30 m
L'enrouleur ne fonctionne plus. La première fois je l'ai déroulé sur une petite dizaine de mètres et il n'a plus voulu s'enrouler. J'ai eu besoin de dérouler mon tuyau sur toute sa longueur et maintenant j'ai un tuyau qui ne s'enroule plus. Je ne conseille pas ce produit. La qualité n'est pas au rendez-vous
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vevor Customer Vevor Customer
They hold my sruffchino hills
haven’t received my order yet, but the website is already asking me to leave a review. How can I review a product I haven’t received?
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Retracable hose reel Retracable hose reel
Sadly disappointed
I was extremely excited when I received my new retractable hose reel , but quickly it turn into disappointment as it stopped retracting the hose. I expected a better product……
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Wade Young Wade Young
Do not buy
Restricts water flow to much to even use a sprinkler
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
randall.roscoe randall.roscoe
Bought 2, one is busted already
We bought two of these retractable hose reels four months ago. One just broke today. Hopefully they’ll replace the unit. Finally get hard to believe that it his only lasted four months before breaking. I use them about once a week or once every other week, So not very heavy usage. maybe it’s just a one off because all the other reviews were excellent. I’ll change my review once this has been replaced or repaired.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
cuzzy873 cuzzy873
Buyer Beware!
Recently bought this retractable garden hose woth hopes it made my homestead watering requirements easier, but it did not. Doesn't engage retractable pull back from a distance and does not retract fully. Very disappointed with this purchase.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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