Select the country/region, language, and currency you prefer for shopping.
VEVOR Inflatable Floating Dock, ø10FT Inflatable Dock Platform with ø8FT Trampoline Mesh Pool, Non-Slip Floating Platform Water Mat with Portable Bag & Detachable Ladder for Pool Beach Relaxation

Customer Reviews for VEVOR Inflatable Floating Dock, ø10FT Inflatable Dock Platform with ø8FT Trampoline Mesh Pool, Non-Slip Floating Platform Water Mat with Portable Bag & Detachable Ladder for Pool Beach Relaxation

10 ft
Add to Cart See all buying options

Customer Reviews

4 Out of 5
Based on 241 reviews
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
241 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Darnit Darnit
Regret
Wish it would've come with a patch kit. Unable to repair
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
craig craig
Owner
Bag it came in broke first time we used. The overall quality of mat is good. It is big and bulky and hard to roll up at the lake
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Elissa Elissa
Swim mat
2.43x1.82 m
We want to love the swim mat but it keeps deflating. I contacted customer service but still waiting for a response
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.
Sabine Schimpf Sabine Schimpf
Frau
1.82x1.52 m
Hallo, wir haben gestern das Schwimmdock zum ersten Mal benutzt und ein Loch festgestellt. Das foto kann ich erst am Montag schicken, da ich es mit dem Handy nicht kleiner bekomme. Ich würde es gerne umtauschen. Wie gehen wir da vor? Gruß Sabine
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
Translate review to English
Translated from German
See original
Patrick Patrick
Mr
Mr 1
Came out of the box with a small hole. No big deal but I was expecting service after. I’ve sent several emails with only a reply saying someone will respond within 48 hours. No one has responded. For the service after the sale I would not recommend Vevor.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sarah Sarah
Defective product received
Defective product received 1
Probably would have been great if I did not receive a defective product with a air leak in the seam. Customer service is horrible. Instead of sending me a product free of manufacturing defects they told me to fix it and offered me $30?! Ridiculous, will not purchase anymore Vevor products.
3 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dock1234 Dock1234
Dock Disappointment
The idea is a good one, but the dock arrived with a small hole in it. I did not realize there was a hole until I bought a pump to inflate it, put it in the water, and saw bubbles. Upon inspection there was in fact a very small pinhole next to a seam. I have been trying to contact customer service FOR THREE WEEKS. They automatically close the ticket but never contact me other than the AI email saying my ticket will automatically be closed. This is the worst customer service I have ever experienced.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Julien Julien
Plate-forme
Malheureusement gonflée et trouée!
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Translate review to English
Translated from French
See original
Antonio Antonio
Pessimo acquisto
Pessimo acquisto, pagato ad un prezzo molto più alto, rispetto a prodotti in commercio, simili ma con rifiniture e colorí più seri.
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per i nostri messaggi.
Translate review to English
Translated from Italian language
See original
Michael Smith Michael Smith
Mr.
Float received with a small leak. I have used the float one time and had to add air after 3 hours of use.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

People Who Bought This Item Also Bought