Select the country/region, language, and currency you prefer for shopping.
VEVOR Inflatable Floating Dock, ø10FT Inflatable Dock Platform with ø8FT Trampoline Mesh Pool, Non-Slip Floating Platform Water Mat with Portable Bag & Detachable Ladder for Pool Beach Relaxation

Customer Reviews for VEVOR Inflatable Floating Dock, ø10FT Inflatable Dock Platform with ø8FT Trampoline Mesh Pool, Non-Slip Floating Platform Water Mat with Portable Bag & Detachable Ladder for Pool Beach Relaxation

10 ft

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
241 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Corey Smith Corey Smith
Good quality and Customer Service
3.04x2.43 m
Item arrived defective with a slow leak in the valve. It took a little while to communicate back and forth with the seller due to poor English comprehension but in the end, they sent a replacement. Very nice item and their customer service worked hard to make the order right. Rated 4 stars due to lost business but happy with the purchase. I will definitely buy from them again once I need to replace the inventory for my business.
0 people found this helpful
Marian Marian
Miss
The family Loves it! They spent hours playing king of the float at our lake cabin. My grandchildren are adults, but that didn't stop them of having fun on the Venor float. They used the slick side of the float and had tons of fun pushing each other off the float.They would slide across the Venor, too. They also sunbathed on the float. It gave them a warm place to enjoy the sun. As much of the time they spent on the float, the Venor held up to the rigorous playtime without and holes, splits or ruptures.I would recomend the float for fun family time in the sun. It is a family favorite for the summer at the cabin by the lake in Eastern Washington. It makes for a fun time by the lake.
0 people found this helpful
Mark S Harris Mark S Harris
Mr
Love the dock! It's huge. Naughty a pop up tent and now have a houseboat. My only gripe is I didn't receive the cary bag. And communicating w customer service has not been all that easy.
0 people found this helpful
Great mat Great mat
Kids love it
I’m so glad I purchased the mat. The kids love playing on it, it’s durable enough to set up a chair and use it as a dock. We tie it up right behind the boat for beach days. The adults use it as a floating snack bar. My only complaint is it’s very difficult to fold up and stuff back into the carrying bag.
0 people found this helpful
tinalibertella tinalibertella
Slow leak upon receiving
Slow leak upon receiving 3
It slowly lost air from the 1st attempt with only kids (ages 4-8) playing on it in a lagoon. Then, lost more after we re-filled it and they played on it a 2nd time. The 1st reply from customer service was to patch it. I was more adamant in my response and they finally had me send it back at my expense and gave me a refund. I feel that they should have offered to pay return shipping since I contacted them within 2 weeks of receiving the item.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Echo Price Echo Price
Myself
It's way too big and heavy for me to move it, let alone get it aired up to use. Great concept, love the idea of using it alongside the dock, but just too much weight there. I'm sure it's great, unfortunately not something I can use for myself and granddaughter.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
marco floris marco floris
roba di bassa qualitá
fa schifo è arrivato bucato e l assistenza fa ancora piu pena. Lasciate stare e non coprate niente dal sito della vevor.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
Translate review to English
Translated from Italian language
See original
jgolgart2317 jgolgart2317
Don't trust in stock/shipping times
Never got it even though it showed in stock. Ending up having to get a refund. Big miss from Vevor on this one.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
patrickdockter patrickdockter
Leaking brand new.
First time blowing it up it developed a leak before even using it . One of the seams was leaking. My kids were pretty bummed out. They said that they wud refund my money, but not send me a new platform . Customer service told me just to patch it with the kit that they sent me, but didn’t send me a patch kit . I told them that I shouldn’t have to patch something brand new when it has a flaw in it from the factory. I wasn’t too happy with that decision on their part..
4 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
N Dufresne N Dufresne
Quai gonflable
2.43x1.52 m
Avons déballer le produit et gonfler tel que recommandé. Apres quelques heures d'attente nous avons constaté qu'il avait dégonflé tout seul. N 'avons pas pu l'utiliser.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
Translate review to English
Translated from French
See original

People Who Bought This Item Also Bought