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VEVOR Handrail Banister Outdoor Stairs 48X35.5 Inch Outdoor Handrail Stair Railing Adjustable from 0 to 45 Degrees Handrail for Cross Bar Stairs Outdoor Aluminum Black Stair Railing

Customer Reviews for VEVOR Handrail Banister Outdoor Stairs 48X35.5 Inch Outdoor Handrail Stair Railing Adjustable from 0 to 45 Degrees Handrail for Cross Bar Stairs Outdoor Aluminum Black Stair Railing

121.9 cm

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242 Reviews
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June June
Vevor Handrail
The handrail was easy enough to put together as a 67 year old woman I had no problem with that part. However, I attempted to use the provided hardware (bolts, etc.) but they failed to do the job. I made several trips to my local big box hardware store and finally found the solution I needed to complete installation on my stairs. I ended up purchasing Tee Nuts 5/16 x 3/8 x 7/8 IN. The bolt fit perfectly and the bottom of this nut has teeth that was hammered into the bottom of my deck board. Note that I had to pry up my deck boards in order to do this since the hardware provided did not open and secure the bolt. Those had to be removed by hammering those out first. If you can access the underside of your project, then I'd suggest getting the tee nuts described above. P.S. I couldn't upload a pic since my file image was over the size limit. But it does look super nice on my stairs.
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Guy BRISSET Guy BRISSET
Rampe 3 marches
91.4 cm
Tout est o k, sauf un écrou manquant sur un cheville de fixation au sol. Dommage.
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HENRI-PIERRE PEREZ HENRI-PIERRE PEREZ
Belle finition, mais difficile à monter
91.4 cm
Belle finition, mais difficile à monter.Les trous de perçage ne sont pas en face.Au final après 1 heure à batailler, le résultat est propre.Ne pas oublier les caches en plastique, car il n'est plus possible de démonter la main courante.
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An*** An***
Lack ist nicht gut. Verwittert schnell.
121.9 cm
Nach zwei Jahren ist der Lack unansehnlich grau verfärbt. Das ist leider keine Qualität.
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Customer Service Reply: Vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die durch das von Ihnen geschilderte Problem entstanden sind. Wir haben einen Spezialisten damit beauftragt, sich innerhalb von 48 Stunden über das Support-Ticket #[464249365267456] bei Ihnen zu melden, um eine passende Lösung anzubieten. Bitte überprüfen Sie die mit Ihrer Bestellung verknüpfte E-Mail-Adresse und antworten Sie uns über diesen Kanal.
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Daniel Pitre Daniel Pitre
Propriétaire
121.9 cm
Les 3 à 4 marches, font pour 2 à 3 marches. Pareil pour les autres.
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Customer Service Reply: Cher client, merci de nous avoir fait part de vos préoccupations. Veuillez nous excuser pour la gêne occasionnée. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non résolu, envoyez-y un billet et notre équipe après-vente s'efforcera de le résoudre rapidement. Nous vous remercions de votre compréhension.
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Surprise Surprise
Composants non complets
91.4 cm
Components n° B : prévus 2 , compris 1
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Moxy Moxy
Poor Handrail Hardware
91.4 cm
The anchors that come with the handrail are extremely poor quality and basically useless. The anchors do not expand enough to grip the concrete one the lag bolt is inserted and turned. The handrail itself is good, but paying for the anchors and not being able to use them is unsatisfactory.
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Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
Brian Ostwald Brian Ostwald
Residential Builder
121.9 cm
Handrail worked great, problem was code required the ends to return to the posts in my state and I now need to order a new one in order to get my final inspection to pass. I wish they either offered an attachment that could be put in to do make the returns or have stated somes states building codes will not allow this style. They require this in my state to prevent purses, shirts, fire hoses, etc. from getting snagged on the projection. I'm going to be out 120 dollars now to remedy the situation plus the labor to install. Hopefully the holes are at least covered with the new rails.
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Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
Bay Area Buyer / DIYer Bay Area Buyer / DIYer
Bay Area Installer
91.4 cm
The rails look great from afar but if it rains or gets wet somehow, the bolts that hold the rails together will rust very easily if the painted surface of the bolts is scratched. It's difficult to not scratch the bolts while tightening them when assembling the rails. In order to secure the rails to a surface, in this case concrete, one needs to drill about 4" into the concrete with a hammer drill. This 4" hole drilling needed to be done 16 times, 8 per rail, for the two rails that I purchased. The box contains no guidance as far as how to go through the installation process, it just shows the assembly of the rails themselves. I built the rails completely, pulled the base cover up and taped them up and out of the way. I then placed the rail onto the concrete surface where I was going to install, and drilled the holes one at a time to make sure everything lined up prior to screwing both of the bases down. Remember, if you are working with concrete, the holes need to be relatively close to the bolt pattern on both towers. I lifted the entire rail assembly after each hole, then back down to make sure the holes were close enough. I highly recommend not drilling the holes through the base itself. Make a mark through the base hole, lift the rail assembly away, then drill the hole, but put the base back down after every hole is drilled so you can adjust each next hole if the prior hole is a little off. Overall, I would say that anyone without installation experience, like that which I described earlier, should not consider taking this project on themselves. Further, this would be a product that should be used in a residential property application with occasional daily use, and I would discourage leaning on the rail if you are a heavier individual, as the weight limit is 165 pounds. Plan on retouching the paint on any of the areas that get scratched, the bolts are steel and will rust.
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Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
petit escalier petit escalier
je vais lle renvoyer quand je le recevrai car je n'en ai pas besoin
121.9 cm
je me suis trompé d'escalier . ce sont les mains courantes d'a coté que je voulais
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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