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VEVOR Garden Dump Cart, 800 lbs Poly Dump Cart, Garden Carts Dumps Wagon with Storage Fence, 90° Quick-Dumps Mechanism, 180° Swivel Wheels, 90° Rotating Handle, Yard Wagon for Plants, Soil, Crops

Customer Reviews for VEVOR Garden Dump Cart, 800 lbs Poly Dump Cart, Garden Carts Dumps Wagon with Storage Fence, 90° Quick-Dumps Mechanism, 180° Swivel Wheels, 90° Rotating Handle, Yard Wagon for Plants, Soil, Crops

Customer Reviews

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Nate Nate
Missing parts
1500 lbs Pneumatic Tire
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jake Jake
Jake
The cart is fine. The plastic is a little flimsy. One of the tires won't inflate and I haven't been sent a new one. I've been using it with a flat tire, which is incredibly annoying.
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Joseph Joseph
Customer
1500 lbs Pneumatic Tire
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
2 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bo Bo
Bad design
This cart is not designed properly and balance is off. If you load it evenly it flips because back wheels are too close to the front which makes balance off. Its basically unusable.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Daniel Robertson Daniel Robertson
Mr
1500 lbs Pneumatic Tire
Damaged. Sent me tube to get tire fixed. Additional costs involved in replacing tube and repairing tire.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Jenn Jenn
Consumer
800 lbs Pneumatic Tire
Although it came with a large Crack in the dump, Vevor gave me a full refund. Overall, good customer service and quality. I believe they just need to do better at insulating their products for shipping.
2 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
david david
owner
800 lbs Pneumatic Tire
it came with a flat all I can say is my time with Vevor will be short-lived. Customer service sucks that's all i got to say shoulda sent it back they are lucky i didn't charge back they were supposed to send me parts 3 weeks it takes then they said sorry and offered me 20 dollars I'm totally disgusted with the whole thing so be prepared if anything is wrong bye the way i still have a missing pool reel great prices are one thing But customer service is another
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
David Solomon David Solomon
Owner
800 lbs Pneumatic Tire
Would love to give a review, however it came damaged and I can't use it! It was very disappointing because it was to be a Christmas present for someone and I had to buy another one that I really didn't like.
2 people found this helpful
Scott K. Scott K.
Buyer
1200 lbs Pneumatic Tire
This Wagon was easy to assemble and seemed sturdy and well made until I placed six #80 bags of concrete in it, and the front axle bent. The wagon is rated for #1200 pounds. This load is well short of the maximum load rating. This is disappointing. My first purchase on Vevor was a gun safe that arrived damaged and, after a few weeks, was resolved by refunding a portion of the purchase price, and I kept the damaged item. I would not recommend this item.
4 people found this helpful

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