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VEVOR Garden Dump Cart, 800 lbs Poly Dump Cart, Garden Carts Dumps Wagon with Storage Fence, 90° Quick-Dumps Mechanism, 180° Swivel Wheels, 90° Rotating Handle, Yard Wagon for Plants, Soil, Crops

Customer Reviews for VEVOR Garden Dump Cart, 800 lbs Poly Dump Cart, Garden Carts Dumps Wagon with Storage Fence, 90° Quick-Dumps Mechanism, 180° Swivel Wheels, 90° Rotating Handle, Yard Wagon for Plants, Soil, Crops

Customer Reviews

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Kenny Kenny
Owner
Wagon shipped fast. Over all appears to be good. The low rating is due to bent wheel. Talked to customer service, which appears to be a chatbot. Haven’t heard what they plan to do to make it right. The bent wheel is due to factory defect, you can see where hub was misaligned before welding, poor workmanship.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
rouana rouana
wahyd
Bonjour, je ne peux pas utiliser le chariot parce que sa largeur et plus grande que le pas de porte j'aimerais pouvoir le changer ou me faire rembourser ne pouvant l'utiliser il est parfaitement neuf et propre Cordialement rouana
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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John R Allen John R Allen
Not worth the money
1200 lbs Pneumatic Tire
The wagon overall is good quality however the wheelbase is too close together ifthe load is not distributed it will flip over. I wouldn't purchase this item again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Christina Feist Christina Feist
Ms
1500 lbs Pneumatic Tire
I purchased two of these wagons. I also own from another leading brand. While they are functional the are significantly more difficult to turn and to dump than the other brand. I wouldn’t buy these again for my daily farm chores
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Micheal McCalvin Micheal McCalvin
Disappointed
800 lbs Pneumatic Tire
Quality lacking for the money spent
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Kimberly Kimberly
Nice cart TERRIBLE tires
1200 lbs Pneumatic Tire
The instructions were terrible for this but once together it is a nice cart except for the tires. They went flat in the first use and they can’t be filled. You can hear air rushing out when trying to put air in them.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
John John
Homeowner
800 lbs Pneumatic Tire
I purchased this cart to bring firewood from my garage into my home. I had two issues. First, one tire arrived flat and wouldn't hold air. I pulled the tube and found the hole at the base of the valve stem where it contacted rough metal on the rim. Second, the dimensions given for the width between the two tires only applies to the front wheel - the back wheels extended out three more inches and prevented the cart from being wheeled though my door. I bought four new flat-free tires with a narrow hub and fixed both issues. My first disappointment with a Vevor product.
4 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
Blake Blake
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this is my first purchase it is hard to give any good remarks because i can not put it together because i did not get all the nuts & bolts ask for them but just got a lot of runaround about sending pictures why do they need pictures when i told them what was missing i am older and do not know how to do all of those kind of things on a computer i was looking at a lot more items but having a hard time with the the help i received on first purchase they know what i bought they know what i needed but still gave me the runaround come on it is just a bag of nuts & bolts ( TOTALLY RIDIC ULOUS ) IF YOU ARE OLDER AND NOT GOOD WITH A COMPUTER AND DO NOT HAVE HELP THINK TWICE KNOW I HAVE TO DRIVE 40 MILES TO BUY NUTS & BOLTS (B---S---)
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Donald Pittman Donald Pittman
Cart box arrived broke.
1500 lbs Pneumatic Tire
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted. The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that. I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
0 people found this helpful
Customer Service Reply: We are very sorry for the inconvenience caused to you. Our after-sales team has dealt with your product problem. The email ticket ID is 1729714064392.
Don Don
Consumer
1500 lbs Pneumatic Tire
Consumer  1 Consumer  1
The tub is cracked and a tire is flat and won’t take air. I’m trying to find out how to replace the tub and the tire. I don’t want to send it back. It’s too much for the consumer to do.
10 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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