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VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

Customer Reviews for VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

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Jack Staeheli Jack Staeheli
Decent tent for price
Well for starters, we have only used the roof section so far. Does not like the wind, so be prepared to fasten it down! It did come with all the tiedown stakes & ropes to secure it. The condition of the box when it arrived had me worried about damage as the box was COMPLETELY TOTALED!! I don't know why Vevor uses UPS. They are one of the worst for damage! The tubes and tarps were sticking out of the box, Some of the steel tubes had some dents & scratches, but I made it work as I needed the tent for a family reunion. Suggest getting the insurance if available. All in all, a decent tent structure for a reasonable price! Just watch out for damage from UPS!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
freakmedia.nl1 freakmedia.nl1
Service not good
Service not good 1
I informed them that the refund I received for the carport arrived too late. The courier initially attempted to take the carport back with them. Personally, I am completely done with the webshop VEVOR—not to mention the courier service. The carport still hasn’t been delivered. I have no words for this.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
tkendig55 tkendig55
This can be very frustrating when it's needed
This can be very frustrating when it's needed 1 This can be very frustrating when it's needed 1
Bought 3 weeks ago. Had one previously and mother nature took it out so I reordered another one. Assembled frame but tent does not fit. It's smaller then the frame, unlike my previous tent.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
gillouv83 gillouv83
matériel zéro
matériel zéro 1 matériel zéro 1 matériel zéro 1
Garborg acheté le 02/2026 bâche déchiré a ce jour envoyé un message a vevor aucune réponse pour la garantie matériel pas solide et site a éviter j ai mis quelques photos de la toiture mais les cotés sont pareil
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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jean-luc.depollier jean-luc.depollier
Manque de sérieux
Manque de sérieux 1 Manque de sérieux 1
La bâche de couverture de cette tente garage est de très mauvaise qualité . J'ai acheté cette tente en novembre 2025 , et le 18 septembre 2026 , la bâche s'est complètement déchirée au niveau du faitage . Cette bâche ne résiste pas au rayonnement du soleil , juste avant qu'elle ne se déchire , on voyait le jour à travers. Malgré l'envoi de plusieurs mails accompagnés des copies de bon de commande et facture d'achat , de photos et vidéos , la seule réponse de VEVOR est qu'il ne retrouvait pas ma commande . Ce site n'assume rien , et je le déconseillerai à tout mon entourage et connaissances .
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
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St*** St***
Not stable at all.
Not stable at all. 1
I just bought this and 2 weeks later I get 14 km winds even with all the spikes and fasteners I came home to the whole thing on the ground completely bent out of shape this is not heavy duty material the tarp was practically see through and the bars are all a thin aluminum. DO NOT BUY. I will not be buying anythig from this site again. Lesson learned.
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dion dion
Mauvaise qualité
Tres décu Tente garage installée le 16 octobre dans les préconisations et détruites par les vent violents le 23 octobre. Je déconseille totalement l'achat, la structure semble solide quand on monte mais des les premiers coup de vent, les cordes se cassent entraînant la destruction de l tente
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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00*** 00***
Doesn't stand up to wind
Easy to put up, included covers for both ends, but first really windy day destroyed it even though all fasteners were installed and a couple of extra ropes were added. Don't buy it unless you never get any wind.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sgbj.maconnerie sgbj.maconnerie
fermeture déjà cassée
installée depuis a peine une semaine et les fermetures sont déjà cassé...très bas de gamme ....
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Eric Hofmann Eric Hofmann
Consumer
Roof tarp was 1 foot too short. Had to cut down three sections of pole to make the roof tarp fit. VEVOR refunded me some money; would have allowed me to return it for a full refund but the thing weighed a ton and the box it came in was destroyed in shipping. Not a very satisfying experience overall. Had purchased the shipping insurance but apparently my situation didn't qualify as a claim.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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