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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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Ben Dova Ben Dova
Get what you pay for!
Bought the saw built it and day 1 tried to start takes an act of god to start and dies randomly either cutting or just idling (grew up logging for my families heat not a newbie!) Saw looks good but runs like trash wasn't impressed! Returning
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
J Reyes J Reyes
Used 3 times dead
I used the chainsaw 3 times after that. It died very unhappy because I bought your chipper. It was really good and I bought your post hole digger. Really good. But this chainsaw after 3 uses dead, that's very disappointing. I feel you should send me a new one.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Workin' Woman Workin' Woman
Dead out of the box
I can review bow it works, because it didn't work. I pulled on this thing for DAYS trying to start it. It refused. I made sure to follow fueling and starting directions to a T. The mach9, however, didn't HD up on its end of the bargain. This is the second vevor failure for me in ONE day. I've had enough. I need stability and dependability in my life.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Quentin Quentin
Doesn't work
Won't rev up, won't restart after refilling with fuel. Local small engine shop said that the high adjustment is stripped/ bent so it will not hold position. Customer service is a hassle, they keep requesting pictures and i keep sending them, getting nowhere. I will say that I also purchased the 12" and it works great.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason Jason
Customer
Purchase chain saw would not run asked for a replacement had me send it back then all of a sudden I got a refund due to out of stock but the website said it was in stock one I mentioned that I was told if I want a new one would have a repurchase it at a higher price
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Abraham Abraham
Chainsaw
Terrible experience terrible customer service. My package did not arrive. The app showed delivered, but didn’t receive anything and they are not willing to refund never gonna purchase from them again, don’t count on refund if anything goes wrong.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Edward Fink Edward Fink
PEICE OF JUNK
Used this chainsaw 1 time. Sat it down to move some branches, upon time to restart recoil quit working. A real shame and peice of JUNK.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sambo Sambo
Täuschung
Kann ich nicht beurteilen, da mit größtem Recht eine 54ccm Version geliefert wurde. Eine Rückabwicklung wird verweigert, da man auf Mängelrügen nicht antwortet. Es gibt bei VEVOR weder KEIN verbrieftes RÜCKGABERECHT UND SOMIT AUCH KEINEN GARANTIEANSPRUCH. Ich kann vom Kauf bei diesem SHOP nur dringend ABRATEN, um sich vor Schaden zu schützen. Ein Stern ist eigentlich zu viel, da der Kauf ungültig ist. Im Volksmund gäbe es dafür einenen gängigen Begriff.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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RJ RJ
Not a chainsaw guy
Thought this was a great solution to light work around the house. Ran twice. Now it won’t start. Did all the things, plug filter you name it. Fuel and oil leak out. Avoid.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
Frederick
Didn't start out of the box. I bought the 3 year plan. It's been 4 days and the communications is very poor. I get return pages that won't let you submit to finally getting a notice my warranty is approved but no instructions on what to do. I'm in the process of clearing 8 acres and I'm halfway done using a hand saw. Hours count. I should have bought the 13" Stihl.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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