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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3954 reviews
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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3954 Reviews
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Ennio Ennio
Bad
Very bad experience the machine just stared to come apart when I was in the middle of a job
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Aiden Flanagan Aiden Flanagan
Can't start it
I followed instructions, despite multiple attempts it will not start. Spark plug working, correct fuel mix used. Quite frustrating for a brand new engine!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
javi javi
CLIENTE MUY ENFADADO
La máquina no arranca, he sido incapaz de arrancarla desde que la compré hace más de mes y medio. Los del servicio de atención al cliente solo me dicen una y otra vez como hay que arrancarla, pero el problema es que la máquina no funciona, he intentado arrancarla como ellos dicen infinitas veces. Tras todo este tiempo no dan soluciones, les he pedido cambio, devolución o un punto donde llevarla y que la reparen, pero ninguna solución despues de tanto tiempo. Jamás compren en Vevor, ni este ni ningún producto, porque como tengan problemas técnicos nunca tendrán solución, ni aun siendo un artículo nuevo y nunca usado porque es imposible usarlo. Estoy muy decepcionado y me siento estafado por esta web que ofrece artículos de los que luego no se responsabiliza, ni siquiera en el caso de un artículo nuevo y sin estrenar.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Jean Carpentier Jean Carpentier
M
Commande toujours pas reçu !
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Michael Edwards Michael Edwards
Chainsaw
Terrible I want my money back
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff Jeff
Mr
Would not start once assembled.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Manny Manny
Mr.
Garage product. It never started. I took it to repair place and still could not start. Good price if it works. I do not recommend for purchase
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Keith Ethridge Keith Ethridge
Chain saw
Cannot get it run and leaks oil from bar reservoir Very unhappy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Buu-Ang Buu-Ang
Chain saw
It does not start. I watched all video and support materials but the chainsaw did not start. I got refunded from VEVOR. Maybe I got a bad one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Ricky Garrett Ricky Garrett
Mr
Chainsaw was missing the bar, I can not talk to anyone about my missing part been sending emails for a month still no reply or part.. customer service sucks after you get product your not gonna get much support.. products are good but customer service sucks terrible
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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