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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3954 reviews
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3954 Reviews
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Wayne Lyon Wayne Lyon
Self
I can not keep this chain saw running and I complained about it but nobody ever reached out buyer beware no good follow up and no phone number to call customer service for help this really sucks.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wesley Wesley
Mr
Got out the box and it will not start at all. Yes with fuel ; not happy with product!!!
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Timothy Paluck Timothy Paluck
Do not have any
First thing the screw off the air breather came loose went in the carburetor had to pull it out. Next thing it keeps vapor locking next thing the fuel filter fell off the gas line in the gas tank. Next thing tried to contact warranty support. It’s a joke. No one will answer your phone call. Saw runs good when it runs. Customer support very bad.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
John stine John stine
Maintenance technician
It worked great for 1 day. Shut off went to use it 2 days later and it hasn't started since. Gets gas and spark and all the simple things you can do for a brand new saw. Finally went to try and start one more time. The spring in the pull rope broke. Ill never order a damn thing from vevor again i will also tell this on social media and every YouTube review i can find!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tony Tony
Customer
Not very impressed with this saw. I used it for about an hour when I first received it and it cut great with plenty of power but after I shut it off it has never worked again. I only run store bought mix gas in my machines so I know it is not a fuel issue. Very disappointed
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Óscar Óscar
No funciona el mecanismo de frenado de seguridad
No funciona el mecanismo de frenado de seguridad, llevo más de 2 semanas reclamando la devolución y de momento sólo dicen que espere que están revisando mi caso. Hasta el momento estoy muy insatisfecho con el producto y el servicio postventa.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Barry Barry
You get what you pay for
Seems underpowered for being a 62 cc chainsaw.. cuts pretty good,, but it helps when it’s got a brand new chain,, and it leaks bar oil like crazy.. fuel cap and bar oil cap are very cheaply made,, feels like you’re going to strip the threads out or break it when you open and close the caps,, the choke knob feels like you’re going to rip the whole thing out of it..
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Eric
Owner
I was only able to use it one time alike cuts into a log and it started bugging down now it won't rev up and I'm unable to cut anything larger than 4 inches
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ludvig Hedbeg Ludvig Hedbeg
Dålig kvalitet på såg
Med en såpass stor såg till det priset så förväntar jag mig inte en premiumprodukt. Men att den ska hålla mer än 10 minuter, det förutsätter jag. 4 gången jag skulle starta så hoppade något i gasreglaget sönder. Så nu går sågen inte att starta och är ur bruk. Sågen startade fint vid leverans. Och med lite inställningar så går den säkert fint. Mennjag han inte dit innan den gick sönder.
0 people found this helpful
Customer Service Reply: Vi har mottagit ditt ärende och har fortsatt att kommunicera med dig om problemet. Vi begär för närvarande detaljerad information via e-post för att lösa det och väntar på ditt svar. Var säker på att vi kommer att följa upp tills det är helt löst – vänligen håll koll på svar på ärenden och e-postmeddelanden.
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Robert Lockerbie Robert Lockerbie
Purchaser
I couldn’t put the chain and bar cover on after an hour of trying. I don’t recommend buying this saw.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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