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VEVOR Wood Chipper Shredder Mulcher HeavyDuty Gas Powered 17 cm 420cc 8.6kW

Customer Reviews for VEVOR Wood Chipper Shredder Mulcher HeavyDuty Gas Powered 17 cm 420cc 8.6kW

Customer Reviews

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108 Reviews
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Daniel Daniel
Mr.
This broke within 5 hours of use and I’ve been trying to get vevor to do something about it for almost 2 weeks. Now I’m worried about all the other small engine equipment I bought…
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ari Friedman Ari Friedman
Will stall out
This chipper over states how much it can handle. The chipper can fit 3 inch wood but can never t handle 2 inch lambs. It will stall out on 1 inch limbs and then you have to clean out the shoot. Also it’s so hard to pull the starter cord. There is no clutch so you having to spin the blades while you pull the starter cord Not recommended
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Trent Putnam Trent Putnam
No good
Missing parts won’t start
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Erden Abdullah Erden Abdullah
uktulu
item arrived damaged they still trying to figure out. seams like they don't care.just want to return and buy from trusted source Like,Home depot EXCELLENT CUSTOMER SERVICE I REGRET REGRET REGRET REGRET REGRET REGRET REGRET REGRET buying from vevor
0 people found this helpful
Customer Service Reply: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Alfred Bennett Alfred Bennett
Doesn’t work anymore
The chipper doesn’t work can’t get it started.The pulley won’t start can’t get it started. Cleaning the chipper to get it started is a pain removed the nuts to separate the chipper to clean it and put it back together and the studs 2ea have stripped had to retap the studs. I need to get a repair authorization for this to be repaired locally.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nick Name - what is this? Nick Name - what is this?
You get what you pay for
First, poor assembly instructions which makes the process longer than it needs to be. The chipper works, but the bag that is supposed to affix to the machine to collect the mulch is the worst design I've had the misfortune of experiencing. There's no reliable way to fix the bag onto the mulcher, so get ready to have a frustrating battle with that, with mulch flying all over the place because of the poor design. After the 3rd use of the machine, the cheap drawstring that is supposed to (but does a miserable job at it) keep the bag fixed to the chipper broke. If there's one thing I love doing when I'm out doing yard work, it's yard work. Not trying to fix poorly designed items. I suppose you get what you pay for. I'll not be using Vevor to purchase again and will instead source from my local stores.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
John Struthers John Struthers
Dead on arrival
Useless Won’t start out of the box Only bots online Not helpful at all. Please avoid at all costs . Thanks
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
Karan Karan
2" max capacity
The title is misleading - the max capacity for chipping is 2" for a $1100 chipper. Their $500 chipper does 3" and this thing does 2". Almost impossible to use as the side loader is 2" so every knot gets stuck even when the piece is less than 2". Practically speaking this does 1" in most cases.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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