Customer Reviews for VEVOR Fixed Metal Awning 80 x 36 in, Window Awning Door Canopy, Stable Triangle Steel Frame Exterior Awnings Rain, and Snow Sunlight Protection for Door Entrance, Windows, Porches, Balconies
80 inch
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88 Reviews
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Scratched and dented parts.
Parts are scratched and dented.
1 people found this helpful
Damaged box and parts.
The box arrived damaged and many of the pieces inside had deep scratches.
0 people found this helpful
Les braquettes ne soutiennent pas bien devant
Acheté il y a quelques mois le toit 105’’. Il fait la banane au centre alors que tout est au niveau. Derrière ça va tout est au niveau mais devant il fait la banane du à un manque de braquette au centre.
0 people found this helpful
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Don’t waste your money.
Rusted within a month. Cheap and this company is horrible. They do not back their products even when issues occurs within manufactured limited warranty. Horrible
0 people found this helpful
It's complicated
48 inch
It's very hard to put together the instructions r very bad video has no words it's not something I recommend thi Kung of returning
0 people found this helpful
do not recommend
cheap material and the anchors were unusable and didn't work so i had to get my own tools to get it mounted properly. extremely frustrating. turned a 30 minute job into 3 hours.
0 people found this helpful
Simple Customer Service Debacle!
40 inch
Zero customer service on a missing part. If you are going to sell products to United States citizens, you might want to plan on providing missing parts. Rent a warehouse or build a storage building in the country that you "serve" and keep ALL of the needed parts for your awnings there. I spent WEEKS on a ridiculous email chain and was finally told that the missing "Part F" required an on-site remedy. I called the ONLY store for VEVOR in the United States. It is located in Texas which is over 1000 miles away from my home. No human answered the phone even after five calls. The voicemail was full and could not accept any messages. The only TINY bright spot in this whole debacle was the fact that VEVOR refunded me for the defective awning package. I will NEVER EVER purchase ANYTHING from VEVOR!
0 people found this helpful
Product Never Received
Worst customer service. Unable to communicate effectively with Vevor representatives and it's shipping & handling departments. Carrier and vevor do not aligned in their delivery processes.
0 people found this helpful
Order at your own risk.
I ordered 2 awnings both had damage but beyond the damage the colors aren’t the same even within the same package.
0 people found this helpful
Ms
I never installed the awning upon reading the directions and finding out the it doesn't handle wind very well. It's useless where we live.
0 people found this helpful