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VEVOR Aluminum Awning 40 x 42 in, Durable Window Awning Door Canopy, Lightweight and Stable Aluminum Exterior Awnings Rain Snow Sunlight Protection for Door Entrance Windows Patio Porch

Customer Reviews for VEVOR Aluminum Awning 40 x 42 in, Durable Window Awning Door Canopy, Lightweight and Stable Aluminum Exterior Awnings Rain Snow Sunlight Protection for Door Entrance Windows Patio Porch

40 inch
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Customer Reviews

3 Out of 5
Based on 96 reviews
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96 Reviews
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Jan Cahill Jan Cahill
Screw holes are hard to line up.
48 inch
Extremely hard to put together by yourself. The trick I learned was to use. Awl to pry the screw holes down so they would align. The metal ends and center straps are hard to line up the screw holes. Love it though now that it’s up! Looks good , sturdy and is a nice amount of shade.
0 people found this helpful
Richard Carter Richard Carter
44 inch door awning with missing pieces
44 inch door awning with missing pieces 1
Ordered 2 44 door awnings, one is fine, the other is missing parts. I am missing 2 of the B parts. It gave me 2 extra C parts. See picture
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fixed betal awning Fixed betal awning
104X36
Not so good quality, flimsy and the square frame get crushed if you tight, but if you don’t tight then they all shake.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Louise Armstrong Louise Armstrong
Ms
I never installed the awning upon reading the directions and finding out the it doesn't handle wind very well. It's useless where we live.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Robert Bisiani Robert Bisiani
Not for Australian conditions!
The instruction manual only towards the end recommends that maximum wind rating is 30mph this is less than 50kmh. This warning should appear clearly on the article when advertised.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Cristina Cristina
B..
80 inch
Questa pensilina è veramente deludente, dalla foto sembra molto più robusta e lineare, da montata risulta molto più deboluccia, il lato frontale si imbarca un po' al centro, i tasselli sono visibili e i pannelli non risultano lineari come in foto ma si vedono benissimo tutte le piegature per gli incastri. 👎👎👎
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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