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VEVOR Weed Barrier Fabric Heavy Duty, 1.4x50FT 3.2oz Landscape Fabric, Woven Weed Blocker Fabrics, Garden Fabrics Weeds Barrier, Weeds Control Ground Cover, Geotextile Webbing, Gardening Mat, Black

Customer Reviews for VEVOR Weed Barrier Fabric Heavy Duty, 1.4x50FT 3.2oz Landscape Fabric, Woven Weed Blocker Fabrics, Garden Fabrics Weeds Barrier, Weeds Control Ground Cover, Geotextile Webbing, Gardening Mat, Black

90 g/m² 0.4x15.2 m

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Jason F Jason F
Terrible customer service
108 g/m² 1.2x91.4 m
Terrible customer service  1
I ordered the item and it came fairly quickly, however I received a roll of the 2 ft wide and not the 4 ft like I ordered. I quickly notified them there was an issue and sent the photos of the shipping labels they requested. It took several emails and even one to offer me 1/3 of the price in a refund. I declined and informed them I wanted the full price and would send the product back. It took several emails to finally get my refund. This all took about 3 weeks to reconcile. The customer service was an absolute joke.
2 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
iacopo provinciali iacopo provinciali
VERGOGNA
108 g/m² 1.2x91.4 m
IL TELO VIENE VENDUTO CHIUSO A META' IN ROTOLINI DA 60CM CHE LO RENDE INUTILIZZABILE PER LA MACCHINA STENDITELO, QUESTO NON VIENE RIPORTATO NELLA DESCRIZIONE DEL PRODOTTO E PER QUANTO RIGUARDA L' ASSISTENZA E' VERGOGNOSA. AVREI VOLUTO DARLO INDIETRO MA FANNO DI TUTTO PER NON FARTELO FARE. ANCORA VERGOGNA
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Wail Elbashir Wail Elbashir
Horrible customer service - STAY AWAY
102 g/m² 1.8x91.4 m
The worst customer service ever. If it happens that you have any problem, these guys are willing to take you in swings until you get dizzy. I think their customer support are well trained on taking their clients on a roller coaster. I have an issue pending with them since July 7th.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
pascal.favier2 pascal.favier2
Problème livraison
108 g/m² 0.9x91.4 m
Bonjour Je n'ai toujours pas été remboursé de 10€ comme prévu concernant le problème de livraison depuis le 01/08 Merci pour votre retour Cordialement
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Chetan Chetan
Not good quality as I bought 5 oz but doesn't seem thick
Not good quality as described
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ali Ali
Problème de livraison/ Livreur mal honnête
170 g/m² 4x18.3 m
Ce que je trouve dommage que VEVOR Traite avec un livreur que je peux que qualifier de malhonnête. Le livreur vous appelle en faisant sonner une fois puis il vous dépose le colis dans un point relais que je n'ai pas choisi. En partant récupérer le colis en point relais ( Point relais ou quand vous arrivez vous avez peur de l'endroit et des gents qui tiennent le point relais...), il me disent le colis n'est pas ici et sur le site du livreur il est indiqué livré... Bref c'est bien dommage que vevor nous force a être livrer avec ce livreur et qu'on ne peu pas choisir le livreur.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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FG FG
Toile de paillage
108 g/m² 1.2x91.4 m
Mise en place doublé donc normalement 2x plus efficace et en 3 semaines l’herbe arrive à percer pourtant 5 cm de gravier dessus cela ne vaut pas le feutre geotextile ! Très mécontent de ce produit.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Annette Annette
Sent me the wrong size
108 g/m² 1.2x30.5 m
The order was for 6.5 ft and the package label says 6.5 ft but the product is actually about 3.5 ft wide.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Trevor Trevor
home owner
170 g/m² 4x32.9 m
This came yesterday and because it is late I dad to purchased something else. I will keep it until next year. At that time I can rate it. It is currently sitting in my gorage.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for your feedback.Please take all the time you need to use the product before deciding how you feel about it. Once you've had the chance to fully evaluate it, we would sincerely appreciate it if you could review us again based on your actual experience with the product.If you have any questions or encounter any issues, please head to our "Contact Us" page online, located in the bottom navigation bar, and submit a ticket. Our after-sales team will work quickly to resolve any concerns and ensure you have the best possible experience.
Todd Spain Todd Spain
Mr
108 g/m² 0.9x30.5 m
don't get it weeds love to grow threw it. super thin
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.

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