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VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 4.5 x 2 x 2 m /15 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beam, 2 Diagonal Poles, 2 Zippered Doors & 8 Roll-up Windows, Green

450x200x200 cm Vert

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Cathrin Adomeit-Gerres Cathrin Adomeit-Gerres
Frau
600x300x200 cm Vert
Ich gebe die schlechteste Bewertung die es gibt, seit Monaten versuche ich mein Geld für diesen Artikel zurück zu bekommen, der mir noch nicht mal geliefert wurde! Service unterirdisch, keine Möglichkeit Kontakt aufzunehmen um mein Problem zu schildern. ICH MÖCHTE MEIN GELD ZURÜCK, umgehend!!!
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Rodney Rodney
Buyer Beware
835x300x225 cm Vert Toit bombé
Buyer beware: this greenhouse came without any instructions on how to attach the cover and doors. The support group was no help and non existent. DO NOT BUY this greenhouse!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Barrois Barrois
Déçu oui déçu ,
600x300x200 cm Blanc Toit bombé
J’ai mis la note minimum, pas pour le produit en soit car c’est la deuxième serre que je commande Mais pour Le Manque d’infos pas moyen de savoir où se trouvait mon colis J’ai eu plusieurs mails avec des réponses vagues Le dernier mail me disant que j’aurai un dédommagement alors j’attends Je suis un très bon client j’aime les produits VEVOR je vais voir si j’ai gain de cause Si oui je serai satisfait Dans l’attente d’un geste je reste confiant l’avenir le dira Cordialement
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Philippe Bolduc Philippe Bolduc
Very cheap and not heavy duty
900x300x200 cm Vert Toit en pointe
Extremely poor construction and bars Ben just looking at them . One wind storm and it was toast. Don't buy unless you never expect wind.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Indi Indi
Lasted 10 days - Greenhouse cover
600x300x200 cm Blanc
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Tanner Tanner
Missing Hardware - No Response
600x300x200 cm Blanc
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Crissi Germaine Crissi Germaine
Company didn’t care that greenhouse flew and hit child
600x300x200 cm Vert
I bought this greenhouse with high hopes. My boyfriend and I have 50acres just wasting away. We’d seen a greenhouse on tictok and he really wanted it and I was really excited after watching all the video and seeing all the reviews and even an advertisement showing the greenhouse in the middle of an extremely high grade wind storm without having any issues at all.. We purchased the 20x10x7 model and it arrived in only 2 days to central Fla: We waited until our day off which was only 2 days away. The manual was a photo-only instruction booklet but it seemed like common sense. It took us about 2hrs and it was finished. The 2hrs even included my bf grabbing one of the tractors, clearing a piece of land and framing some wood for the greenhouse to sit perfectly. We had planned to go buy plants and other supplies and finish the following day . The next day we were arriving home with the supplies and Huron driving up to house we both notices a bunch of neighbors gathers across the street. Long story short… It had been a mildly windy day in Central Fl (about 12mph winds) and according to our video surveillance, the greenhouse caught wind, took flight, banged into our truck, blew across the street to a large field where a bunch of children play, and causing a child to be scraped on the face. I wrote VEVOR explaining the situation and asking for a refund to which they offered 25%, the second manager offered a 50% discount and the third offered no refund at all. Not a single manager ask about the child’s health or safety, only the very last issued a refund of 100% after I had already gotten my lawyer involvded.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
ParkGardenLady ParkGardenLady
Ripped to Shreds
450x200x200 cm Blanc
We tied this thing to a stainless steel chain link fence. Anchored down to a very flat surface with large heavy rocks, pipes, and logs to support the anchors further. The wind came in and ripped this frame to shreds. It would have withheld the wind better if it would have been a sturdier frame. I will admit the wind we get is pretty intense, but the way that this frame bent and ripped apart was not okay. Total waste of money.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Brad
Didn't last
900x300x200 cm Vert Toit en pointe
With the wind in our are which is normal for the area the tarp wore holes over some of the joints then the flimsy frame eventually bent and broke. Lasted 3 weeks...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dalton Dalton
Greenhouse
835x300x225 cm Vert Toit bombé
All of the material is cheap the pipe is so thin it gets smashed flat when you tighten down the bolts, the cover rips when you try to strap it down. Do not buy this save your money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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