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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

600x300x225 cm Vert Toit bombé

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angelmcravey angelmcravey
Packing was horrible
835x300x225 cm Vert Toit bombé
Packing was horrible 1
Package was really damaged, busted open, and taped up!!! I’m hoping all the pieces are inside
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464589282149376 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
aboudyn aboudyn
Poir fleece quality
300x200x200 cm Blanc Toit bombé
Poir fleece quality  1
I bought it one month ago, took me nearly 4 hours to assemble it. I put extra support to aid it, but after one windy night the fleece was torn into two halves and no chance to fix it, to get a replacement it will cost nearly same amount of money that I spent to buy the greenhouse. For me it was a waste of money.
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bje1765 bje1765
Cheap and flimsy
600x300x200 cm Vert
Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1 Cheap and flimsy  1
I was so excited for this!! It was garbage :( I have bought a few items from this company so I was excited for this garden shed. The poles are flimsy and the way it’s put together made them even worse. I had it up for one (1) day. Put it up per its instructions and also put it on railroad ties for added stability. Went out the next morning and the whole thing had fallen over. I looked and the poles were all bent. I straightened them and picked it all back up and reinforced the bent poles the best I could and the next morning it fell over again. This time there was no saving the cheap flimsy poles. They were bent in half and half were broken. $180 bucks down the drain. I ended up throwing all of the support poles away and putting the cover over another frame that I had. Ridicules. I have never been so disappointed in my life. I didnt even have time to put everything in it so I guess that was a blessing in disguise because it would have been destroyed.
6 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Patrick Patrick
14x6x6 NOT 15x7x7
14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2
Got home from work and started putting together everything. Was going good until I started doing the arches , none of the holes were lined up I had to redrill almost every hole i get the whole thing together and just looks smaller to me. So I pull out my tape measure , and this thing's not even the advertised size the listing says 15x7x7 the Measurements came out to 14x6x6.5 this makes me leery about buying anything from the site because obviously these guys do not know how to use a tape measure and I had to make my own cap for the end of the watering system , because it didn't come with one i would return this item, but considering all the work I had to do to get it up.It's not worth taking down now. What should have been a 45 min job Turned into 3 hrs
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pa*** pa***
Fragile
600x300x200 cm Vert
N’a pas survécue à la tempête
1 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous vous présentons nos sincères excuses pour la gêne occasionnée par le problème que vous avez rencontré. Un spécialiste a été chargé de vous contacter via le ticket d'assistance n° 465003048164352 dans un délai de 48 heures afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre par ce biais.
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bosco bosco
Not for irish weather wind free zone 👍🏿
360x200x200 cm Vert
Not great quality first breeze it ripped apart Not what i expected but price reflects quality
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We are sorry that the issue with your VEVOR Walk-in Tunnel Greenhouse product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464317214426112) and provide a suitable solution. Please check the email associated with your order and reply to us.
Eric GRENIER Eric GRENIER
Serre détruite après rafales de vents
450x200x200 cm Vert
Après la tempête que nous avons subi le 23 octobre 2026, les tubes ont pliés et cassés. Résultat: serre detruite au bout de six mois malgré toutes les pécautions prises à savoir: recouvrir la base de la serre sur 10 cm avec de la terre, installation de piquets renforcés plus long à chaque coin, etc. Très décu de cet achat.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Brent Brent
Don't purchase warranty
600x300x200 cm Blanc
I purchased the green house and the extended warranty. The green house works for what it is meant for. The extended warranty is a scam it does not include the cover. I am done with vevor as a customer!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bo*** bo***
Still waiting
835x300x225 cm Vert Toit bombé
I still have not received it it says damaged
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via the email associated with your order on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.
sadie099 sadie099
Unhappy
Unlike the first one I purchased this one was not made very well. The frame was wrong it bowed in bad on both ends and is not square. The cover was not sewn properly. The ends had tears in them. There were holes in the sides. The bottom that tucks in was cut very uneven. I was very disappointed because I really enjoyed the first one I purchased. Very unhappy with the way this last one was made. I recommended your greenhouses to my neighbor, but after she saw the last one I got she’s doubting getting one. Sadly, an unhappy customer
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.

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