Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x7.4 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Swing Door and 12 Roll-up Windows for Outdoor

I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh

For what it is, its worth the money. Lasted me 2 years. The instructions are terrible but common sense will tell you how to put it together with the pictures. Will probably get another one for this year. Would have probably lasted longer if a storm hadnt hit it.

Suppose to be WATERPROOF everything is soaked and wet. Not recommand this product...

Mine didn't stand in 50km winds. It ripped on all 4 corners. Just 1 week after inatall

pas top

didn't last a month. one 15mph wind day took it out. completely bowed and bent the hoops that make the top of it. they are small diameter poles. save your money and buy something better. wife never even got to use it.

Missing parts. Not getting much support. Apparently they lost the parts that They were sending. This experience has been beyond frustrating.

AS I IRFONMED YOU MANY PARTS MISSED AND I HAD SERIUOS PROBLEM.NOBODY CARED ABOUT,SO I FEEL VERY DISSAPOINTED.

Pacco arrivato velocemente ma danneggiato, inoltre a distanza di 4 giorni l’articolo costa un 20% meno. Sto attendendo istruzioni da Vevor per capire se devo restituirlo o se posso aprirlo e capire se è integro e completo, per. Il prezzo pagato spero di ricevere un buono di acquisto per il prezzo pagato, tra le altre cose quando lo acquistato era in promo!!! Quindi 4 giorni dopo doppia promo!?! Assurdo

False Advertisement Item doesn't fit as advertised. Material is do things it years in the slightest tightening or in the slightest of wind. Too short on both directions Advertised as 20x10x7 but ships as 3 inches too short in all directions. Not long enough, wide enough, nor tall enough fit the frame it should go on. Then when asking for refund you have to ship it back to them which means you're paying shipping fee for a product that you couldn't use. Would be nice if they at least give back the refund plus the funds to ship it back. Choose a different company.