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VEVOR Seat Suspension Kit Without Seat Slider Track, Universal Air Ride Seat Suspension for Zero Turn Lawn Mower, Adjustable Tractor Seat Suspension ‎Kit Compatible with Forklift, Bulldozers Seat

Customer Reviews for VEVOR Seat Suspension Kit Without Seat Slider Track, Universal Air Ride Seat Suspension for Zero Turn Lawn Mower, Adjustable Tractor Seat Suspension ‎Kit Compatible with Forklift, Bulldozers Seat

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Customer Reviews

4 Out of 5
Based on 108 reviews
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108 Reviews
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Dan Witzman Dan Witzman
Frustrated
No
On web site it had our lawnmower on list that it’s compatible. Well it installed ok but there is NO suspension! None, nada . Emailed back and forth and YouTubed. No answers. Very frustrating. Thanks for nothing.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
CEO
Yes
The suspension portion does not function as per my needs.
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
Ed Savage Ed Savage
Doesn’t work as advertised
No
I can adjust from the softest to the hardest setting and there is absolutely zero change. There is no suspension at all with this thing. What a disappointment!!!
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Sammy Kicklighter Sammy Kicklighter
Vevor suspension sest
Yes
It was the poorest instructions I’ve ever seen on any product. I actually found instructions on YouTube that were 10 times better and apparently people have figured out the manual that has sent with the product is extremely insufficient. I definitely would not buy this product again and I certainly don’t recommend it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dustin Nelson Dustin Nelson
Mr
Yes
Customer service is terrible. If you buy something from here I hope it works for you because they will not give your money back.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Terry curry Terry curry
Terry
Yes
Never received it it was refunded
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
James Pannell James Pannell
Bad investment in this suspension attachment.
Yes
This suspension seat is a joke. First of all it did not fit my mower as they said it would. I had to drill holes to mount it. The slide does not work and it does not ride any better than it did without the suspension attachment.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ronnie Jaco Ronnie Jaco
Head lawn mower
Yes
It really doesnt work at all. It will move a tiny but but not enough to give any cushion. It can not be returned per the website. I didn't try, I pretty much just threw away $100.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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