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VEVOR Universal Roof Rack Cross Bars, 137.2cm Aluminum Roof Rack Crossbars, Fit Existing Raised Side Rail with Gap, 90.7kg Load Capacity, Adjustable Crossbars with Locks, for SUVs, Sedans, and Vans

Customer Reviews for VEVOR Universal Roof Rack Cross Bars, 137.2cm Aluminum Roof Rack Crossbars, Fit Existing Raised Side Rail with Gap, 90.7kg Load Capacity, Adjustable Crossbars with Locks, for SUVs, Sedans, and Vans

Universal Model B

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Ayden Ayden
Junk, do not purchase, buyer beware
Junk, do not purchase, buyer beware 1
These things are awful. The pieces of metal that are supposed to hold thing thing down don’t even work. You can try to ratchet the thing down all day but the mechanism that is supposed to hold the roof rack in place just slips. Belongs in the dumpster, do not purchase!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Michèle Michèle
Madame
Bonjour, J'ai bien reçu les barres de toit. Cependant, le montage s'est avéré difficile. Lors du serrage avec la clé, les extrémités se sont rétractées et se sont tordues, donc impossible à installer sur le toit. Je n'ai donc pas poursuivi, l'installation de la 2ème barre. Comment procéder ? Est il possible d'avoir un remboursement ? Un retour avec un bon de retour ? Dans l'attente de votre réponse et vous en remerciant vivement par avance, Bien cordialement
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gazin Gazin
Pas universelles du tout
Universal Model B
Si vous avez des rails affleurants...oubliez
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tom Tom
Low quality and wobbly
Universal Model B
I received them in good order but there doesn't seem to be a secure position for them. It seems like there is always wobble no matter how tight I secure it. Also the return process makes purchasing anything from here very annoying.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Flavius Flavius
Luid en wiebelig
Ik heb deze aangeschaft voor onze vakantie naar Griekenland. Niet echt makkelijk te monteren en zeer luidruchtig/ fluitend en wiebelige dakdragers. Wij hebben er geen vertrouwen in dat we veilig op onze bestemming aankomen. Daarbij mag je volgens de instructies, niet harder dan 80 km per uur rijden met deze dragers. Wij zijn er erg ontevreden over!
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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turer66@gmail.com turer66@gmail.com
Warranty
If it arrives broken they just ignore replacement request after getting all required pictures and info.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luca Luca
Deluso
Mi spiace...dopo tantissimi acquisti di materiale estremamente buono e conveniente questa volta non ci siamo... il modello scelto non aveva le caratteristiche necessarie, può succedere essendo un prodotto non specifico per il mio veicolo, quindi ho fatto la richiesta di reso! Ora dopo una serie di richieste... descrizione del problema... fotografie... di nuovo descrizione del problema.... insomma sono oltre 20 giorni che sto tentando di fare il reso e ancora il pacco è a casa mia, in attesa di sviluppi!!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Dumon Dumon
Inutilie
Pour faire simple c’est de la m…..ça ne tiens pas , c’est galère à installer ou enlever , c’est parti à la poubelle dès le premier jour.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Tobias Laudahn Tobias Laudahn
Leider nicht so gut wie gehofft
Leider nicht gut verarbeitet. Ungenau ausgestanzte Teile, fummelige Montage, schlechte Passform. Haken für die Tür schlecht geformt. Leider sind die Träger auch in sich verwrungen bzw. Verdreht. Retoure leider problematisch, auch nach über 48 Std. Keine Antwort.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass Ihr gemeldetes Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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