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VEVOR Trailer Ladder Rack, 54" 3 Crossbars Ladder Roof Rack, Heavy-duty Steel Van Roof Rack, 800 lbs Capacity Van Ladder Rack with Cargo Roller and Straps, Fit for Ford Transit 150 250 350, 2015-2022

Customer Reviews for VEVOR Trailer Ladder Rack, 54" 3 Crossbars Ladder Roof Rack, Heavy-duty Steel Van Roof Rack, 800 lbs Capacity Van Ladder Rack with Cargo Roller and Straps, Fit for Ford Transit 150 250 350, 2015-2022

With Cargo Wheels 800 lbs 3 Rods
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Customer Reviews

4 Out of 5
Based on 46 reviews
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Busy guy Busy guy
Chancellor
56.7-63 inch 600 lbs
Chancellor 1
These racks WILL NOT fit a GMC or Chevrolet cargo van. The clamping system lacks the adjustment to pull the posts down on to the top of the roof's sheet metal surface. Instead, the base of the posts hover above the roof and are basically clamped to the rain gutters which are not designed to support any weight. Any attempt to carry a load in this way is simply dangerous. Despite what appears to be a good price, you will spend MANY hours having to modify the posts to allow the clamps to be effective in keeping the posts on the roof. The required modification can only be done by a guy with experience and the metalworking tools including a welder. You'll notice the ad photo which shows the clamps hanging below the sample vehicle's rain gutters. This is because they can't actually offer a photo of a proper installation. Their claim that these racks are a universal fit is simply dishonest. I suggest that you spend more money on a system that is well designed for your vehicle.
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
León Acevedo León Acevedo
Ladder rack
With Cargo Wheels 800 lbs 3 Rods
It doesn't work for my van, I've been trying to send it back, sent 3 mails and I dont have an answer. I'm very unsatisfied, customer service just doesn't answer,
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
doesnt fit doesnt fit
Transit 250 2015 Doesn't fit
Without Cargo Wheels 800 lbs 3 Rods
Transit 250 2015 Doesn't fit 1
the directions are terrible but once i put one bar together to bolt on the van it didnt line up at all
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Luc Luc
Waardeloos product en service
56.3-61.4 inch 750 lbs
waardeloos rek. past niet en als service krijg ik een youtube filmpje. zucht
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Lanuto Vincent Lanuto Vincent
Own
I don't like doing business with an absentee.\nService department. Never received the item. It was returned by UPS it was resolved.\n And a refund was never issued.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Andrea Andrea
Signore
Non è neppure arrivato!!
1 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente.
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