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VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Customer Reviews for VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Round Steel Hook-4 Claws Rotatable 36 inch

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701 reviews
Robert Robert
tongs
It is a heavy duty tong. I do not like the way it works. not a quality problem but is good for pull logs out of the woods. Hard to balance the load when picking up. Now I only use it for draging. I have bought the double tong and waiting for delivery. Hoping the pick up works better.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Edward Edward
Not so easy
Round Steel Hook-4 Claws Rotatable 28 inch
It works ok sometimes you have to get out of tractor and place the claws in position cause it exactly won’t get in place but overall ok oh assembly was difficult cause their direction s we’re not very well.
0 people found this helpful
Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Round Steel Hook-4 Claws Rotatable 36 inch
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CB CB
Canada.
Stone-Grip Claw-2 Claws No 24 inch
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Frederick Scott  Bedwell Frederick Scott Bedwell
Timber
Round Steel Hook-4 Claws Rotatable 36 inch
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Chris Chris
Didnt recieve it complet
Stone-Grip Claw-2 Claws No 24 inch
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Roger Gaudette Roger Gaudette
Bent on first try
Serrated Hook-4 Claws Rotatable 36 inch
Bent on first try 1 Bent on first try 1 Bent on first try 1 Bent on first try 1
Unfortunately when I was trying to pull my first log with my tractor, the log twisted and bent the hook immediately and it was definitely under the maximum weight for use
7 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TERRY FARMER TERRY FARMER
Takes two people
Serrated Hook-4 Claws Rotatable 28 inch
Very difficult to use unless you hire a second person to guide it on and release it.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Paul Paul
Be cautious
Serrated Hook-4 Claws Rotatable 28 inch
First time I used this it bent up and became unusable! I picked up a 14” pine log @ 8 ft long and the tongs basically folded! I would do more research or spend a bit more for a better built brand!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DISAPPOINTING DISAPPOINTING
Not Delivered
Serrated Hook-4 Claws Rotatable 36 inch
Aramex are useless they have lied to me about the progress of the shipping and have now lost your parcel, Please send my parcel with Australia Post, Thanking You
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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