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VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Customer Reviews for VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Round Steel Hook-4 Claws Rotatable 36 inch

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Robert Cecil Robert Cecil
Could be better
Serrated Hook-4 Claws Rotatable 36 inch
This looks like it would be an excellent item it is built very heavy but has arrived wit only part of the parts to assemble Gues I'll have to Wait for a response from vevor for resolution
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Forest owner Forest owner
Owner
Round Steel Hook-4 Claws Rotatable 28 inch
I previously had two single grapples which I affixed to the ends of my front end loader bucket. I lost one of the grapples, and couldn’t find the same size, so this looked like a reasonable replacement. However, it is not well designed—it pivots, so trying to use the grapple to create a deck of logs for my mill it’s hard to get the logs parallel to add to the deck. Also, having two grapples so close together is a head scratcher—it basically can’t do anything a single grapple can. After buying a bunch of additional hardware I was able to create an effective extension of about a foot, which helps some but is far inferior to the 60” bucket grapple-at-each-end system in terms of log control. The extra hardware cost almost as much as the grapple. Then I found my lost single grapple, so this thing has gone to the back of my shop and probably won’t get used again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
milanie milanie
retourner
On l'a retourné on préférais celui avec 4 pinces.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Bill Airs Bill Airs
Mr
Serrated Hook-4 Claws Rotatable 36 inch
Like a lot of products sold by Vevor.The grapple is well made and works well. However, due to slow delivery by the transport company used by Vevor, on this and a previous purchase, I will no longer purchase from Vevor again.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
Robert Robert
tongs
It is a heavy duty tong. I do not like the way it works. not a quality problem but is good for pull logs out of the woods. Hard to balance the load when picking up. Now I only use it for draging. I have bought the double tong and waiting for delivery. Hoping the pick up works better.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Edward Edward
Not so easy
Round Steel Hook-4 Claws Rotatable 28 inch
It works ok sometimes you have to get out of tractor and place the claws in position cause it exactly won’t get in place but overall ok oh assembly was difficult cause their direction s we’re not very well.
0 people found this helpful
Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Round Steel Hook-4 Claws Rotatable 36 inch
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CB CB
Canada.
Stone-Grip Claw-2 Claws No 24 inch
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Frederick Scott  Bedwell Frederick Scott Bedwell
Timber
Round Steel Hook-4 Claws Rotatable 36 inch
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Chris Chris
Didnt recieve it complet
Stone-Grip Claw-2 Claws No 24 inch
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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