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VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Customer Reviews for VEVOR Timber Claw Hook, 36 inch 4 Claw Log Grapple for Logging Tongs, Swivel Steel Log Lifting Tongs, Eagle Claws Design with 3307 lbs/1500 kg Loading Capacity for Tractors, ATVs, Trucks, Forklifts

Round Steel Hook-4 Claws Rotatable 36 inch

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140 reviews
Thomas Mulligan Thomas Mulligan
Log grapple
Round Steel Hook-4 Claws Rotatable 36 inch
Excellent tool. Helpful to have a buddy help.position it. Useful for lifting concrete pieces and any other yard materials you need relocated.
0 people found this helpful
Brian McMahon Brian McMahon
Mr
Round Steel Hook-4 Claws Rotatable 36 inch
The product is extremely well built for it's price. It works great for picking up logs. The only downside is you need to manually release it from the log so a lot of up and down from the machine or 2 people.
1 people found this helpful
Buddy VanDoodle Buddy VanDoodle
Would purchase again!
Round Steel Hook-4 Claws Rotatable 36 inch
Decent product. Paint chips after several days of work. Otherwise, not bad. Haven’t had it very long.
0 people found this helpful
Rico Rico
Great quality product.
Round Steel Hook-4 Claws Rotatable 36 inch
Just received my VEVOR Timber Claw Hook,36 inch 4 Claw Log Grapple I purchased recently. I just gave a 3 star rating because I wasn't offered the 21% discount. Will consider changing it to a 5 star rating if I can get the same price refund back to my PayPal account.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
mike mike
Mr
Round Steel Hook-4 Claws Rotatable 36 inch
Some washers missing. Had to take to a machine shop to spread arms apart to connect hook and swivel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Michael Murdock Michael Murdock
Homeowner
Round Steel Hook-4 Claws Rotatable 36 inch
I haven't used it yet. Company that they used dropped the ball according to tracking information. Planned to use the day originally showed them out of blue said package was routed to Indianapolis instead of Cincinnati like it was suppose to where I live. So I did eventually get it but I considered it later then originally expected even though it DID fall inline with there shipping timeframe. Was somewhat disappointed.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Nick Nick
Title
Round Steel Hook-4 Claws Rotatable 36 inch
I'd rather buy better made in the USA items. asdmow a;ien a;oivmw a;lkoiw vmpai 3498jamfpa; piwapges dogs chew up carpets. cat claw.dogs are loved. cats are so endearing . hogs are tasty. cows are couch potatoes. horses are as life should be.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Chris Chris
Mr
Round Steel Hook-4 Claws Rotatable 36 inch
Mr 2
The claw works ok but the welds broke within a week of moderate work. Can be repaired and strengthened but a bit shoddy.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cistomer Service Sucks Cistomer Service Sucks
Customer Service Sucks
Round Steel Hook-4 Claws Rotatable 36 inch
Delivered somewhere else. The delivery picture is CLEARLY NOT MY HOUSE. Customer service is impossible to deal with. Out the cost of the purchase and my hands are tied.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Frederick Scott  Bedwell Frederick Scott Bedwell
Timber
Round Steel Hook-4 Claws Rotatable 36 inch
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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