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VEVOR Stainless Steel Kettle, 18.9 L Brewing Pot, Tri Ply Bottom for Beer, Brew Kettle Pot, Home Brewing Supplies Includes Lid, Handle, Thermometer, Ball Valve Spigot, Filter, Filter Tray

Customer Reviews for VEVOR Stainless Steel Kettle, 18.9 L Brewing Pot, Tri Ply Bottom for Beer, Brew Kettle Pot, Home Brewing Supplies Includes Lid, Handle, Thermometer, Ball Valve Spigot, Filter, Filter Tray

19 L 1
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Customer Reviews

4 Out of 5
Based on 75 reviews
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75 Reviews
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Rafe Rafe
Not 16 gal for sure
60.6 L 1
If you put 16 gal you will literally will be at edge almost dripping I didn’t even attempt to put 15 gal, I only put 14gal. The gage does not read accurate either. I won’t buy this again
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bernard FILOT Bernard FILOT
Monsieur
60.6 L 1
Après être heureux de l'achat je me suis décidé au montage de la casserole et très grande surprise la marmite est trouée au niveau de la fixation du robinet de vidange, très déçu car ce doit être un bon produit, mais sans utilisation !!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Nick Nick
Mr
19 L 1
Vevor was unable to deliver the kettle to my home address, on Lemnos island, Greece, twice. So they offered to me a refund and I recived it if full. The company tha collaborates with Vevor is useless. The staff was very helpfull in resolving my issue.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Josef Benč Josef Benč
Ing.
60.6 L 1
Hrnec protéká, email s reklamací se vrací zpět. Nekorektní jednání prodejce. NEDOPORUČUJI !!
0 people found this helpful
Customer Service Reply: Dobrý den, je nám moc líto, že vám náš produkt způsobil potíže – naprosto chápeme, jak frustrující může být porucha během používání. Chceme to pro vás co nejdříve vyřešit!
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John John
JOhn
60.6 L 1
Do not order from Vevor. "Once an order is shipped it cannot be changed" meaning there is absolutely ZERO returns or swaps. This may have been in fine print somewhere but i didn't see it prior to giving them my money. I ordered this 16gal and turns out it was way too big, wanted to swap for a 5gal, and I was actually kicked out of the chat after Carlos said "no". This was a reasonable request. Will never buy from Vevor again, that's unbelievable.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.

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