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VEVOR Single Door 4.0 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light, 2 Shelves, and 1 Cabinet for Money, Documents, Jewelry, and Valuables, Black

Customer Reviews for VEVOR Single Door 4.0 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light, 2 Shelves, and 1 Cabinet for Money, Documents, Jewelry, and Valuables, Black

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162 Reviews
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Jo*** Jo***
VEVOR Single Door 3.5 cu.ft Safe Box
Digital Code + Key 99 L
The Safe was what I was expecting and packaging was good and shipping time was very good. The only disappointment was that the AA battery's in Australia must be a bit bigger because they don't fit so the safe is key only.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
canadauae canadauae
Average quality
Digital Code + Key 99 L
I received the safe, and overall, I would rate the quality as average. And it seems it was an open box Unfortunately, the LED light is not working. I also could not set up my own password for the electronic lock. The safe only works with the factory-set password. I followed the manual and even watched several YouTube videos, but I was still unable to set my own password. The external power option is a good idea in case the internal batteries fail. However, the quality of the external battery cover/closure is poor. I would rate it only 3/10. Overall, the safe has some useful features, but the quality and functionality could be improved.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ingrid Ingrid
Safebox
Digital Code + Key + Fingerprint 113 L
Nice looking. Open and locking with key, but impossible to open the door with fingerprint or code. Maybe the instruction is the problem.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
FABRE FABRE
Coffre fort à porte simple
Qualité médiocre Pas de notice d’utilisation Peinture fragile Étiquettes indécollables sans abîmer le peinture
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Autoglass Autoshyba LLC Autoglass Autoshyba LLC
Arrived with a Broken Hinge
Digital Code + Key 99 L
Unfortunately, the item arrived with a broken hinge. It was damaged right out of the box, so I’m disappointed with the condition it arrived in.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
samuel.05 samuel.05
Non chiude!! Si blocca!
Digital Code + Key 99 L
Non chiude!! Si blocca! 1
La cassaforte si blocca non riesco a chiuderla!!!
3 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema e siamo rimasti in costante contatto con voi a riguardo. Vi abbiamo fornito una soluzione via e-mail e restiamo in attesa di un vostro riscontro. Vi assicuriamo che continueremo a seguire la pratica finché il problema non sarà completamente risolto. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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He*** He***
Quallität
Digital Code + Key + Fingerprint 113 L
Leider innen nicht lackiert und ist schon rostig
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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li*** li***
Vevor can not be trusted
Digital Code + Key + Fingerprint 113 L
Vevor can not be trusted 1 Vevor can not be trusted 1 Vevor can not be trusted 1 Vevor can not be trusted 1 Vevor can not be trusted 1
It's very poor quality. Not just that when it delivered badly damages and company refuses to refund or even replace the unit. No phone number that I can call, stupid so call live chat not even answering my texts or do anything. I have to contact my credit card and telling them including all my photos and emails to vevor to credit card company that this company is lying and scram. Buyers beware. Think twice before buying anything over $100.
6 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Natalia Natalia
Safe defekt, kein Support, keine Erstattung
Digital Code + Key + Fingerprint 113 L
Safe defekt, kein Support,  keine Erstattung  1 Safe defekt, kein Support,  keine Erstattung  1
Der von Ihnen gelieferte Safe hat 2 Mängel 1. Fehlende Aufhängehacken für die Befestigung der Regale 2. Der Safe lässt sich nicht verschliessen, es klickt zwar etwas im Inneren aber der Safe bleibt offen. 3. Seit Wochen befinde ich mich im Kontakt mit Ihrem Support, man bietet mir erst 49 dann 89 Schweizer Franken an für die Aufhöngehacken, aber mir bringt das Gekd nichts, da ich nirgends diese Ersatzteile bekommen kann. Ausserdem lässt sich der Safe nicht vetschliessem, was ja wohl die Hauptsache eines Safes ist. Ich habe hier also um Erstattung des Gerätes gebeten, man schickt mir aber teils keine Antworten oder falsche Antworten und das geht schon seit Wochen. Das Gerät wiegt 25 kg ich möchte also dass das defekte auf Ihre Kosten abgeholt wird und ich ein funktionstüchtige Gerät erhalte. Ich habe einen Anspruch auf ein funktionierendes Gerät, aber leider ist der Service Support wirklich unterirdisch. Finger weg davon!!!
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Pittet Michel Pittet Michel
Monsieur
Digital Code + Key + Fingerprint 113 L
Je refuse cette facture car je n’ai pas reçu la commande
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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