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VEVOR Safe, 51.0 L Home Safe, Steel Security Safe with Digital Keypad and 2 Keys, Cabinet Safe with Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents for Home, Hotel, 40.1 x 33.0 x 42.9 cm

Customer Reviews for VEVOR Safe, 51.0 L Home Safe, Steel Security Safe with Digital Keypad and 2 Keys, Cabinet Safe with Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents for Home, Hotel, 40.1 x 33.0 x 42.9 cm

Digital Code + Key 51 L
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Customer Reviews

4 Out of 5
Based on 469 reviews
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469 Reviews
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Ramzy Ramzy
Mr
Digital Code + Key + Fingerprint 62 L
The safe does not have screws to fix in the floor
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
CC CC
Challenging set-up
Digital Code + Key + Fingerprint 62 L
They tell you Lkaline1.5V battery but I figured out it is a regular A-sized Alkaline (not lithium) battery (there's a typo on their instructions). I gave up trying to set a code after seven tries. I also bought a smaller one and found a video without which it would have been a bit mor challenging. Sadly, I could not find a video on this, but I read and followed instructions. If there was a store nearby I would have returned it. The person answering the chat I think is just a call center.
2 people found this helpful
Markus Beckmann Markus Beckmann
Herr
Tresor funktioniert nicht einwandfrei Trotz Preisnachlass muss ich zusätzlich im Untern Teil alle 2 Wochen die Batterien wechseln da die Lampe immer rot anzeigt und der Tresor sich nicht öffnen lässt. Schlechte Qualität würde ich nie wieder kaufen
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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mauro v mauro v
123456 funziona sempre
123456 funziona sempre 1
nelle istruzioni non viene indicata la procedura corretta per cambiare la password master, quindi 123456# funziona sempre, per voi e per i ladri ....
4 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Mark Mark
Matige kwaliteit
Voor dit geld vind ik de kwaliteit van het materiaal matig. Dunne wanden en het bedieningspaneel laat de wensen over
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Iasar sinan Iasar sinan
Seif
Digital Code + Key 51 L
Am primit seiful Blocat cu accesoriile în seif si nu îl pot deschide de 6 luni tot încerc sa casesca o soluție pentru deschidere seif si nu ma ajutat de loc
0 people found this helpful
Customer Service Reply: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să fiți cu ochii pe răspunsurile la tichete și notificările prin e-mail.
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David David
Vevor safe
Digital Code + Key + Fingerprint 62 L
Quality of the safe is not the greatest, and bottom metal is very thin, even securing it to the floor, it can pull it out with force by breaking the bottom metal. If you buying to secure your valuable items that's not the safe you want.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Niclas Niclas
Mr
0% fireproof
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
MANUEL LEIVA MARTINEZ MANUEL LEIVA MARTINEZ
Difícil de configurar
Es increíble una caja de seguridad y que sea tan complicada para configurarla,lo primero es decir que el manual de usuario no viene en Español muy mal por parte de fabricante,lo segundo solicite el manual en Español a la misma empresa y me cobraron por un documento en el cual no disponía de nada en Español super mal por parte de la empresa para mí mi clasificación global es un 2 insuficiente por no decir muy insuficiente ,la estructura de la caja fuerte está pintada no tiene buen aspecto como otras cajas fuertes que vienen con una estructura super fuerte y una excelente pintura del fabricante
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias ocasionadas por nuestro producto. Comprendemos perfectamente la frustración que puede generar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con la mayor brevedad posible. Le enviaremos una actualización sobre el estado de su problema por correo electrónico; le rogamos que revise su bandeja de entrada.
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Steve Steve
Go to Amazon and get a real safe
Advertised as if it was a real safe, thick metal, but really nothing more than punched out sheet metal.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.

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