Select the country/region, language, and currency you prefer for shopping.
VEVOR Safe Box, 2.1 Cubic Feet Money Safe with Fingerprint Lock and Digital Keypad, Fireproof Home Safes with A Removable Shelf, Wall-Mounted Security Safe for Cash, Watch, Passport, Document, Black

Customer Reviews for VEVOR Safe Box, 2.1 Cubic Feet Money Safe with Fingerprint Lock and Digital Keypad, Fireproof Home Safes with A Removable Shelf, Wall-Mounted Security Safe for Cash, Watch, Passport, Document, Black

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
466 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
FILTERED BY
Verified Purchase Clear filters
466 reviews
Translate all reviews to English
Translated
See original
Steve Steve
Go to Amazon and get a real safe
Advertised as if it was a real safe, thick metal, but really nothing more than punched out sheet metal.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
CC CC
Challenging set-up
Digital Code + Key + Fingerprint 62 L
They tell you Lkaline1.5V battery but I figured out it is a regular A-sized Alkaline (not lithium) battery (there's a typo on their instructions). I gave up trying to set a code after seven tries. I also bought a smaller one and found a video without which it would have been a bit mor challenging. Sadly, I could not find a video on this, but I read and followed instructions. If there was a store nearby I would have returned it. The person answering the chat I think is just a call center.
2 people found this helpful
laurent laurent
LL
LL 1
Safe purchased online and quickly delivered. Package was in good condition. However impossible to open the door of the safe. The left side was completely bended and it prevented to open the door. See picture. Considering that package has not been damaged I assume that Vevor dispatched a safe with default.... I have contacted the client service who promissed a quick answer / solution (within 48 hours) and it's been 7 days and no answer. I just requested an exchange of the safe asap. So far waiting but already desapointed with the service.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Dave Garcia Dave Garcia
Mr
Mr 1
Please everyone never buy from vevor they won't refund or accept return. I received a damaged product safe box like this and they are offering $35 to get repaired? The door is not opening and arrived dameged on one side. This company is a joke.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Helaas slechte service Helaas slechte service
teleurgesteld
Het product is OK gezien de prijs/kwaliteit verhouding, echter ontbreekt de verlichting zoals omschreven wat ik belangrijk vind en daarom voor dit model heb gekozen. Ik heb het voorstel gedaan een korting te geven zodat ik de verlichting zelf zou kunnen aanbrengen, het voorstel as 20 euro, wat de verlichting kost. En toen begon het ik moest met schermafdrukken aantonen wat er op de site van Vevor stond, ik voelde mij eigenlijk een leugenaar, niet echt klantvriendelijk en terug sturen zou voor Vevor duurder zijn en voor mij redelijk bewerkelijk. Klaarblijkelijk zag men in wel degelijk tekort te schieten omdat de vermelding was met verlichting en wilde men 10 euro reduceren de helft van de kosten van de verlichting, dus geloofde men mij wellicht weer niet. Ik laat het hier bij kortom zielig en niet echt klantgericht, dus een klant minder.
4 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
Translate review to English
Translated from Dutch
See original
MIGUEL ANGEL MIGUEL ANGEL
LA CALIDAD MUY JUSTA MUY BASICA Y EBDEBLE
ES MUY BASICA COMO CAJA FUERTE NO SE VE NADA ROBUSTA NO CONTESTAN NOM REPETIRE TERNDRE QUE PEDIR OA OTRO PROVEEDOR MAS ROBUSTA
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Translate review to English
Translated from Spanish
See original
Mark Mark
Matige kwaliteit
Voor dit geld vind ik de kwaliteit van het materiaal matig. Dunne wanden en het bedieningspaneel laat de wensen over
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
Translate review to English
Translated from Dutch
See original
David David
Vevor safe
Digital Code + Key + Fingerprint 62 L
Quality of the safe is not the greatest, and bottom metal is very thin, even securing it to the floor, it can pull it out with force by breaking the bottom metal. If you buying to secure your valuable items that's not the safe you want.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Niclas Niclas
Mr
0% fireproof
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
MANUEL LEIVA MARTINEZ MANUEL LEIVA MARTINEZ
Difícil de configurar
Es increíble una caja de seguridad y que sea tan complicada para configurarla,lo primero es decir que el manual de usuario no viene en Español muy mal por parte de fabricante,lo segundo solicite el manual en Español a la misma empresa y me cobraron por un documento en el cual no disponía de nada en Español super mal por parte de la empresa para mí mi clasificación global es un 2 insuficiente por no decir muy insuficiente ,la estructura de la caja fuerte está pintada no tiene buen aspecto como otras cajas fuertes que vienen con una estructura super fuerte y una excelente pintura del fabricante
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias ocasionadas por nuestro producto. Comprendemos perfectamente la frustración que puede generar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con la mayor brevedad posible. Le enviaremos una actualización sobre el estado de su problema por correo electrónico; le rogamos que revise su bandeja de entrada.
Translate review to English
Translated from Spanish
See original

People Who Bought This Item Also Bought